Brandywine Living at Longwood

A resident used verbal insults toward another resident during dinner, and the resident threatened to remove the other person from the table.

Staff restricted residents from visiting each other in private rooms, stating only family members were allowed to visit and stay overnight.

Door alarms were installed on resident bedroom doors to alert staff when the doors were opened or closed.

Colgate toothpaste was left in an unlocked vanity in a common bathroom, making it accessible to all residents in the memory care unit.

A staff member failed to treat a resident with dignity and respect by making dismissive and critical comments when the resident used a non-verbal cue to request a drink.

A direct care staff person had not received required annual training in medication self-administration or care for residents with dementia and cognitive impairments for the 2024 training year.

Poisonous materials, specifically wood polish and TB Cide Quat, were found unlocked, unattended, and accessible to residents in the Memory Care unit.

The narcotics logbook and resident assignment sheets were found unlocked, unattended, and accessible in the second-floor SDCU.

Resident bedside mobility devices were found slid under mattresses and not secured to the beds, posing a potential hazard.

Poisonous materials, including nail polish remover and isopropyl alcohol, were left unlocked and accessible to residents in the memory care kitchens.

The facility failed to report an allegation of suspected abuse to the local Area Agency on Aging following an incident involving a resident's inappropriate behavior.

The facility failed to report an incident involving suspected abuse to the Department's regional office or complaint hotline within the required 24-hour period.

The facility was found to be in violation of the Influenza Awareness Act (NH 1785).

A staff member and their friend engaged in fraudulent debit card transactions totaling $1,250.00 belonging to a resident.