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Public Google reviewers rate this highly and often mention exceptional food quality and variety. Schedule a visit to confirm the fit.
based on 63 Google reviews
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Public Google reviewers rate Crosslands highly. Reviewers highlight: exceptional food quality and variety, friendly and professional staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Crosslands is highly regarded as a beautiful and active life care community, with many families praising the friendly staff and high-quality dining. While most reviews are overwhelmingly positive, one significant concern was raised regarding a lack of communication and support during the transition between levels of care.
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Key Review Excerpts
“Great retirement community from independent living to 24 hr nursing. Food is top notch, staff amazing.”
“I have a family member living here and always enjoy my visits. The staff is always friendly, professional, and helpful. They make it feel like a home. The grounds are quite beautiful too. And I've eaten there a few times while visiting. It's a great selection and the food is delicious.”
“The beauty salon has the most caring people. The owner Marie has been there for 40 years and she is a jem”
Source: PA State Licensing Agency
Key Findings
Between 2022 and 2025, Crosslands underwent 26 inspections, resulting in 19 clean reports and 17 instances of identified violations. Recorded findings include administrative errors regarding contracts and emergency policies, as well as concerns related to staff training, fire safety procedures, and resident privacy.
No deficiencies are reported in this inspection record.
Staff members providing transportation for residents had not completed the required initial new hire direct care staff training.
A discontinued medication was still incorrectly listed on a resident's medication administration record.
A resident's prescription medication container had a pharmacy label that did not match the prescribed medication.
The last inspection of the furnaces was conducted on 8/31/20, failing the annual inspection requirement.
The alcohol pads in the vehicle's first aid kit were expired.
No deficiencies are reported in this inspection record.
The ice cream freezer in the personal care kitchen lacked a thermometer.
Hot water temperatures in resident room 535 kitchen sink and resident bathroom 526 exceeded the 120°F limit.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
A resident's self-administered medications were found unlocked and unattended in her bedroom.
Kendal-Crosslands Communities INC
nonprofit
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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