Jennings Terrace
Strong Medicare quality ratings; families often praise deeply compassionate and dedicated staff. Still worth an in-person visit.
based on 28 Google reviews
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What this means for your family
Jennings Terrace is an excellent choice for families prioritizing compassionate, non-profit care over modern luxury. While the facility is older, the staff's dedication is a standout strength; however, families should be aware of potential administrative friction, as one recent review cited a difficult experience regarding discharge policies.
Google Reviews
Google Reviews
28 reviews on Google“Jennings Terrace is consistently praised for its compassionate, family-oriented staff and non-profit mission, which many families feel distinguishes it from more corporate, profit-driven facilities. While reviewers acknowledge the building is older and lacks modern luxury finishes, they emphasize that the quality of care, affordability, and genuine kindness of the employees far outweigh the lack of aesthetic frills.”
Quality Themes
Tap a score for detailsStrengths
- Deeply compassionate and dedicated staff
- Affordable, non-profit model
- Strong sense of community and family atmosphere
- Reliable daily care and assistance
Concerns
- Building infrastructure and temperature control issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the non-profit mission here, how does the community spirit translate into the daily social activities and engagement opportunities for residents?
- 2I noticed some feedback regarding climate control in the building; what steps are you currently taking to ensure residents stay comfortable throughout the changing seasons?
- 3With a 4-star health inspection rating, what specific protocols do you have in place to maintain that standard of care and ensure resident safety?
- 4I see that staffing is a key focus area; how do you ensure that the compassionate care your team is known for remains consistent throughout all shifts?
- 5In the event of a medical emergency, what is the immediate process for notifying family members and coordinating with local medical services?
- 6How do you balance the facility's historic charm with the need for modern infrastructure and resident comfort?
Personalized based on this facility's data
Key Review Excerpts
“It isn't as fancy as some of the more expensive places but it is the real deal! I got such a hard sell at some of the other facilities we looked at that I started to get really put off by it. Jennings' staff are true professionals and they are there for the residents in a sincere way.”
“I have seen many places with high-class professional decorating and very low levels of love and compassion. Most facilities have been bought out by investment businesses. The focus is on their profit. Jennings is different.”
“They may not have all the frills like some places, but they have big hearts and lots of care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
8
measures
5
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Jennings Terrace shows a pattern of recurring deficiencies across multiple surveys, with families filing complaints about accident prevention and grievance handling. The facility has persistent issues with fire safety systems, infection control, and medication management that appear across several inspections from 2022 through 2024. While all deficiencies show correction dates, the repeated nature of problems in critical safety areas suggests ongoing compliance challenges that families should discuss during visits.
Jan 28, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Nov 21, 2024Routine12
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
May 20, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 19, 2024Routine15
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Oct 21, 2022Routine7
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Ownership & Operations
Who Operates This Facility
Jennings Terrace
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit jenningsterrace.com
Medicare data downloads
Original nursing home datasets
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