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Nursing HomeMedicaid

Asbury Gardens Nsg & Rehab

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

212 Airport Road, North Aurora, IL 6054275 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 52 Google reviews

5
4
3
2
1
Asbury Gardens Nsg & Rehab Nursing Home in North Aurora, IL — Street View
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What this means for your family

While Asbury Gardens has a dedicated admissions and social services team that many families find helpful, there are serious, recurring reports regarding the facility's ability to safely manage memory care residents and maintain basic hygiene. If you are considering this facility, we strongly recommend conducting an unannounced visit to check the cleanliness of the rooms and asking specifically about their protocols for communicating medical changes to family members.

Google Reviews

Google Reviews

52 reviews on Google
Asbury Gardens receives a wide range of feedback, with many families praising the compassionate nursing staff and helpful admissions team for making the transition process smooth. However, there are serious, recurring reports regarding poor communication, neglect in memory care, and cleanliness issues that prospective families should investigate thoroughly. While some residents thrive in the supportive environment, others have reported significant concerns regarding safety, hygiene, and the facility's ability to manage complex medical or dementia-related needs.

Quality Themes

Tap a score for details
Food5.0Staff7.0Clean5.0Activities8.0MedsN/AMemory3.0Comms4.0Value7.0

Strengths

  • Compassionate and attentive nursing staff
  • Helpful and responsive admissions/social services team
  • Clean and well-maintained facility environment
  • Engaging activities and social support for residents

Concerns

  • Inadequate care and safety for memory care/dementia residents (mentioned by 3 reviewers)
  • Poor communication regarding medical status and incidents (mentioned by 2 reviewers)
  • Hygiene and cleanliness issues (urine odors, lack of supplies) (mentioned by 2 reviewers)
  • Theft of personal belongings (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'16(2)'18(3)'20(4)'22(7)'25(9)'26(1)

Distribution · 54 analyzed

5
37
4
4
3
3
2
0
1
10

How They Respond to Reviews

30%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I've heard wonderful things about how compassionate and attentive the nursing staff is here; how do you ensure that level of care remains consistent across all shifts?
  • 2For residents who might need extra support with cognitive changes, what specific safety measures and specialized engagement programs do you have in place?
  • 3How does the communications team keep family members updated on any changes in a resident's medical status or unexpected incidents?
  • 4What is your process for ensuring that personal belongings are kept secure and that any missing items are addressed immediately?
  • 5Could you tell me more about the daily activity calendar and how you encourage social interaction among the residents?
  • 6How do you manage the cleaning schedules and supply replenishment to ensure the facility stays as fresh and well-maintained as it appears?

Personalized based on this facility's data


Key Review Excerpts

They were not equipped to deal with his dementia. They are not good communicators. Dad contracted pneumonia while there. They ordered a chest xray, diagnosed him and started him on antibiotics and no one called me.

Memory care family member · 2017☆☆☆☆

My dad spent about a month in rehab at Asbury Gardens. I felt like they cared about him as a person and wanted the best outcomes for him. Lisa in Admissions and Ashley the Social Worker were extremely responsive in all of our requests.

Rehab patient's family · 2023★★★★★

Horrible care. Weight loss severely and theft of items out of the rooms. No toilet tissue in the room ever. Mom smelled of urine badly. No socks or undergarments in her room.

Family member · 2022☆☆☆☆
Source: 52 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.07hrs
OK
Registered nurses for medical care
Total Nursing
3.97hrs
97%
All nurses + aides combined
Staff Turnover
57%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

10

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility15.9%
Mixed vs Avgs
Here
15.9%
US
12.1%
IL
52.5%
Kane
62.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility29.6%
Worse than Avg
Here
29.6%
US
15.3%
IL
15.9%
Kane
14.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility11.3%
Better than Avg
Here
11.3%
US
15.4%
IL
21.8%
Kane
22.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.4%
Better than Avg
Here
97.4%
US
93.4%
IL
90.0%
Kane
88.6%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
IL
91.8%
Kane
92.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility17.9%
Worse than Avg
Here
17.9%
US
14.4%
IL
14.2%
Kane
12.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility93.6%
Better than Avg
Here
93.6%
US
79.7%
IL
63.1%
Kane
59.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility85.0%
Better than Avg
Here
85.0%
US
81.8%
IL
69.0%
Kane
66.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.9%
Worse than Avg
Here
3.9%
US
1.6%
IL
2.4%
Kane
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
2penalties
Well below state avg (12.0)
4 complaint-triggered
$6,350 in fines

Families have filed complaints against this facility resulting in deficiencies for accident hazards, visiting rights, and failure to report suspected abuse. The facility shows recurring problems with safety hazards, medication management, and care quality that persist across multiple surveys from 2023 through 2025. While all deficiencies are marked as corrected, the pattern of repeated safety violations and complaint-triggered inspections suggests ongoing supervision and care concerns that families should investigate thoroughly before placement.

Jan 16, 2026Routine
3
0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jan 10, 2026Complaint
1
0563Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

Dec 11, 2025Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Nov 14, 2024Routine
12
0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0805Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0805Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Jan 26, 2024Routine
24
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0882Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0908Potential for harm · WidespreadCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0921Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0882Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0908Potential for harm · WidespreadCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0921Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0808Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0808Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Nov 22, 2023Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Federal Penalties

Fine

Aug 21, 2023

$2,117

Fine

Jul 31, 2023

$4,233

Ownership & Operations

Who Operates This Facility

Owner / Operator

Asbury Gardens Nsg & Rehab

Organization Type

for profit

Ownership & Management

Owners

Diamond, Abraham

Owner

17%

Diamond, Rachel

Owner

17%

Kahn, Moshe

Owner

17%

Kahn, Shoshana

Owner

17%

Seleski, Miriam

Owner

17%

Seleski, Samuel

Owner

17%

Key personnel

Ahlgren, SusanW-2 Managing EmployeeBranshaw, PhilipW-2 Managing EmployeeClemons, ChiquitaW-2 Managing EmployeeKahn, MosheOfficer / DirectorAhlgren, SusanAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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