Ignite Medical Hanover Park
Strong Medicare quality ratings; families often praise modern, clean, and well-maintained facility. Still worth an in-person visit.
based on 292 Google reviews
Watch Ignite Medical Hanover Park
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the facility offers an impressive, modern environment and high-quality physical therapy, the clinical care appears inconsistent. Families should insist on a clear plan for medication management and monitor response times to call lights closely during the first week of admission.
Google Reviews
Google Reviews
292 reviews on Google“Ignite Medical Resort Hanover Park is frequently praised for its modern, clean, and resort-like atmosphere, with many families highlighting the professionalism of the physical therapy and nursing staff. However, several reviewers have raised serious concerns regarding inconsistent care, including slow response times to call lights, medication management errors, and occasional dismissive behavior from staff. Families should carefully weigh the facility's aesthetic appeal against these reports of inconsistent clinical oversight.”
Quality Themes
Tap a score for detailsStrengths
- Modern, clean, and well-maintained facility
- Highly effective physical and occupational therapy
- Welcoming and professional front desk staff
- Compassionate and attentive individual nursing staff
Concerns
- Slow response times to call lights (mentioned by 4 reviewers)
- Medication management errors (mentioned by 3 reviewers)
- Inconsistent or inattentive nursing care (mentioned by 5 reviewers)
- Poor communication regarding medical status or transfers (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 215 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how clean and modern the facility looks; how do you ensure this high standard of maintenance is maintained throughout the entire building?
- 2I noticed the front desk team is so welcoming; how do you ensure that same level of communication and warmth extends to the nursing staff during shift changes?
- 3With the high quality of physical and occupational therapy mentioned by others, how would you tailor a personalized therapy plan for my loved one?
- 4How does the nursing team manage medication administration to ensure everything is accurate and timely for every resident?
- 5What is the protocol for responding to call lights during the night or during busy periods to ensure no resident is left waiting?
- 6How does the facility keep families updated on any changes in a resident's medical status or if they need to be transferred to a hospital?
Personalized based on this facility's data
Key Review Excerpts
“The nurses once left my grandma with a wet pamper on all morning—get it together or get out of the industry”
“My mom is allergic to all dyes and can only take white pills, which is clearly noted in her file. Even after telling the staff, they still tried giving her yellow pills multiple times.”
“The unit they show on the tour is nothing like the actual unit you will be living in. She was happy with the physical rehab therapy she was receiving as well as the staff.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
1
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with families repeatedly filing complaints about daily care assistance, medication management, and safety supervision, resulting in 20 complaint-triggered deficiencies. The same issues recur across multiple surveys, including problems with helping residents with basic daily activities, medication errors, and accident prevention. Additionally, the facility has persistent fire safety violations appearing in every survey period, though these infrastructure issues appear to be corrected when cited.
Apr 4, 2025Routine9
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Apr 4, 2025Complaint4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Dec 10, 2024Complaint2
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 8, 2024Complaint3
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jul 31, 2024Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jul 12, 2024Routine16
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Ownership & Operations
Who Operates This Facility
Ignite Medical Hanover Park
for profit
Chain Affiliation
Ignite Medical Resorts
25 facilities nationwide
Chain avg rating: 2.7/5 · Rank 1 of 22 (Best)
Ownership & Management
Owners
Ignite Hanover Park Jv, LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
292 reviews from families & visitors
Official Website
Visit ignitemedicalresorts.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Bella Terra Schaumburg
4.2 miNursing Home · Schaumburg, IL
Alden Poplar Creek Rehab & Hcc
4.3 miNursing Home · Hoffman Estates, IL
Encore Village
4.4 miNursing Home · Schaumburg, IL
Bella Terra Bloomingdale
4.7 miNursing Home · Bloomingdale, IL
Pearl of Elk Grove, the
5.0 miNursing Home · Elk Grove Village, IL
West Suburban Nursing & Rehab Center
5.6 miNursing Home · Bloomingdale, IL