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Nursing HomeMedicaid

Abbington Vlge Nrsg & Rhb Ctr

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

31 West Central, Roselle, IL 6017282 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.2/5

based on 34 Google reviews

5
4
3
2
1
Abbington Vlge Nrsg & Rhb Ctr Nursing Home in Roselle, IL — Street View
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What this means for your family

While some families report positive outcomes with the rehab therapy team, there are significant, recurring concerns regarding communication and basic patient hygiene. Before choosing this facility, we strongly recommend conducting an unannounced visit and asking specifically how the administration handles family communication and staff-to-patient ratios during weekends.

Google Reviews

Google Reviews

34 reviews on Google
Abbington Village Nursing & Rehab Center receives highly polarized feedback, with some families praising the therapy team and staff attentiveness, while others report severe neglect and poor communication. Recurring complaints highlight issues with facility cleanliness, staff responsiveness, and a lack of transparency regarding patient care and discharge planning. Prospective families should be aware of the stark contrast between positive experiences and reports of substandard care.

Quality Themes

Tap a score for details
Food5.0Staff4.0Clean3.0ActivitiesN/AMeds2.0Memory3.0Comms2.0Value2.0

Strengths

  • Effective rehabilitation therapy
  • Friendly and caring individual staff members
  • Recent facility aesthetic updates
  • Positive meal experiences for some residents

Concerns

  • Poor communication with families and unresponsiveness to phone calls (mentioned by 3 reviewers)
  • Lack of cleanliness and hygiene standards (mentioned by 4 reviewers)
  • Understaffing leading to neglect of basic resident needs (mentioned by 4 reviewers)
  • Incompetence regarding medication management and medical diagnoses (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'12(1)'18(2)'20(1)'23(5)'25(11)'26(1)

Distribution · 34 analyzed

5
16
4
1
3
2
2
3
1
12

How They Respond to Reviews

38%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed the facility has recently undergone aesthetic updates; how do these changes impact the daily living environment for residents?
  • 2Given that communication is a priority for our family, what is your standard protocol for updating families on their loved one’s status, and who is our primary point of contact for timely responses?
  • 3Could you walk us through your current process for medication management and how you ensure accuracy and consistency for residents?
  • 4I understand that staffing levels can fluctuate; what specific steps is the facility taking to ensure that basic daily needs, such as hygiene and assistance, are consistently met for every resident?
  • 5What is your facility’s approach to maintaining high standards of cleanliness in resident rooms and common areas throughout the day?
  • 6How does your rehabilitation team coordinate with nursing staff to ensure a seamless transition for residents moving from therapy back into their daily routines?

Personalized based on this facility's data


Key Review Excerpts

My Dad is staying here, and I'm very please he is putting on weight and eating. I was there for one meal time, and it was pulled pork sandwiches, and frankly, looked restaurant quality.

Memory care family member · 2025★★★★★

The nurses and CMA's can be tough but very caring. The first night my father spent there was difficult for him he had just come from a hospital and wasn't completely over the infection. The staff spent most of the night with him.

Long-term resident's family · 2023★★★★★

They don’t communicate with the family. They don’t like to answer the phone. They pick up the phone and hang up to avoid speaking with anyone.

Long-term resident's family · 2025☆☆☆☆
Source: 34 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.26hrs
OK
Registered nurses for medical care
Total Nursing
2.99hrs
73%
All nurses + aides combined
Staff Turnover
53%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

12

measures

Worse Than Avg

5

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility70.9%
Worse than Avg
Here
70.9%
US
12.1%
IL
52.5%
Du page
53.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility42.6%
Worse than Avg
Here
42.6%
US
15.4%
IL
21.8%
Du page
24.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility6.1%
Better than Avg
Here
6.1%
US
19.4%
IL
21.1%
Du page
19.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
IL
90.0%
Du page
91.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility6.7%
Better than Avg
Here
6.7%
US
15.3%
IL
15.9%
Du page
13.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility6.0%
Better than Avg
Here
6.0%
US
14.4%
IL
14.2%
Du page
10.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.4%
Better than Avg
Here
97.4%
US
79.7%
IL
63.1%
Du page
72.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.1%
Better than Avg
Here
98.1%
US
81.8%
IL
69.0%
Du page
74.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility8.8%
Worse than Avg
Here
8.8%
US
1.6%
IL
2.4%
Du page
2.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

17deficiencies
Above state avg (12.0)
7 complaint-triggered

This facility has concerning patterns of recurring deficiencies, with families filing complaints that triggered 7 investigations over recent years. The most persistent problems involve nutrition and dietary services, fire safety systems, and daily care assistance. Issues with meal quality, fire alarm maintenance, and helping residents with basic needs have appeared repeatedly across multiple surveys, suggesting ongoing management challenges despite reported corrections.

Jan 21, 2026Complaint
1
0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Sep 29, 2025Complaint
3
0809Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Sep 11, 2025Complaint
2
0558Potential for harm · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Feb 21, 2025Routine
25
0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0225Potential for harm · PatternCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0311Potential for harm · PatternCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0929Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0916Potential for harm · PatternCorrected

Environmental Deficiencies

Ensure each resident has a room at or above ground level.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0687Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate foot care.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Jun 24, 2024Complaint
1
0803Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Mar 8, 2024Routine
24
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0908Potential for harm · WidespreadCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0225Potential for harm · PatternCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0813Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0541Potential for harm · IsolatedCorrected

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0712Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0916Minimal · PatternCorrected

Environmental Deficiencies

Ensure each resident has a room at or above ground level.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Abbington Vlge Nrsg & Rhb Ctr

Organization Type

for profit

Chain Affiliation

Chain Name

Wissati Irrevocable Trust

Chain Size

5 facilities nationwide

Chain avg rating: 2.5/5 · Rank 7 of 13

Ownership & Management

Owners

Wissati Irrevocable Trust

Owner · Organization

Lipshitz, Rita

Owner

Mashiach, Rhonda

Owner

Mashiach, Yaacov

Owner

Mashiach, Yechiel

Owner

Key personnel

Brar, JasdipManagerDinsmore, NikkiManagerMashiach, YaacovManagerMashiach, YechielManagerGrasso, AlbertTrustee of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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