Huntington Woods Care & Rehab Center
Strong Medicare quality ratings; families often praise effective physical and occupational therapy. Still worth an in-person visit.
based on 79 Google reviews
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What this means for your family
While the facility has received praise for its physical therapy and spacious rooms, the recurring reports of neglect, unanswered call buttons, and unsanitary conditions are serious red flags. If you are considering this facility, I strongly recommend conducting an unannounced visit during a weekend or evening shift to observe the actual level of staff responsiveness and cleanliness for yourself.
Google Reviews
Google Reviews
79 reviews on Google“Huntington Woods Care & Rehab Center receives highly polarized feedback, with a significant number of reviewers reporting severe neglect, unsanitary conditions, and unprofessional staff behavior. While some families praise the facility for its rehab therapy and recent management changes, others describe a distressing environment characterized by unanswered call buttons, poor hygiene, and lack of basic care for residents. Prospective families should approach this facility with extreme caution and conduct thorough, unannounced visits.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Spacious resident rooms
- Engaging activities and events
- Responsive new management team
Concerns
- Neglect and slow response to call buttons (mentioned by 9 reviewers)
- Unsanitary facility conditions and odors (mentioned by 6 reviewers)
- Rude or unprofessional staff behavior (mentioned by 8 reviewers)
- Inadequate personal care and hygiene for residents (mentioned by 5 reviewers)
- Medication management and documentation errors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 64 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard great things about the physical and occupational therapy programs here; how do you tailor those sessions to a resident's specific recovery goals?
- 2I noticed the new management team has been very active in responding to feedback lately; what specific steps are being taken to improve response times for call buttons?
- 3With the high CMS health inspection rating, what are your daily protocols for ensuring the facility remains clean and odor-free for the residents?
- 4How does the nursing staff manage medication administration and documentation to ensure everything is handled accurately every shift?
- 5What kind of social calendar or daily activities do you have planned to keep residents engaged and connected with one another?
- 6In the event of a medical emergency after hours, what is the specific process for contacting physicians and coordinating urgent care?
Personalized based on this facility's data
Key Review Excerpts
“The place was dirty and stunk of urine. People in the halls were begging for help and call buttons go unanswered.”
“The staff at Huntington Woods Dementia care is caring, attentive and on top of any changes and communication is immediate with family.”
“I had to beg for my husband's medicine. Then if you ring the call button they send in an aid to turn it off. Staff was beyond rude.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
6
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of recurring fire safety issues, with problems in emergency exits, smoke control systems, and fire safety equipment appearing across multiple surveys from 2019 to 2024. The facility has also had deficiencies in infection control, resident care quality, and abuse reporting procedures. While all violations have been corrected according to state records, the repeated fire safety problems suggest potential ongoing maintenance and safety oversight challenges that families should discuss during any visit.
Jan 18, 2024Routine4
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Jul 30, 2021Routine12
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nursing and Physician Services Deficiencies
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Mar 15, 2019Routine2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Ownership & Operations
Who Operates This Facility
Huntington Woods Care & Rehab Center
for profit
Chain Affiliation
Foundations Health Solutions
63 facilities nationwide
Chain avg rating: 4.0/5 · Rank 10 of 60 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
79 reviews from families & visitors
Official Website
Visit huntington-woods.net
Medicare data downloads
Original nursing home datasets
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