Nursing HomeMedicaid Medicare 5-star

Brookdale Westlake Village

Strong Medicare quality ratings. Still worth an in-person visit before deciding.

28450 Westlake Village Drive, Westlake, OH 44145|60 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

(440) 892-6200 Directions Website

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What this means for your family

Brookdale Westlake Village has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Review the component ratings and current source records before deciding.

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

1.14hrs

Registered nurses for medical care

Total Nursing

4.27hrs

All nurses + aides combined

Staff Turnover

45%

Lower is better (< 30% = good)

RN Turnover

38%

Lower is better (< 30% = good)

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility3.1%

Better than Avg

Here

3.1%

12.8%

30.1%

Cuyahoga

30.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on antipsychotic medication

↓ Lower is better

This Facility1.9%

Better than Avg

Here

1.9%

15.4%

8.8%

Cuyahoga

7.9%

Residents vaccinated for the flu

↑ Higher is better

This Facility82.8%

Worse than Avg

Here

82.8%

95.5%

94.5%

Cuyahoga

92.1%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility14.5%

Better than Avg

Here

14.5%

19.5%

25.5%

Cuyahoga

20.0%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.5%

92.7%

Cuyahoga

89.3%

Residents who lost too much weight

↓ Lower is better

This Facility15.0%

Worse than Avg

Here

15.0%

5.2%

6.2%

Cuyahoga

5.9%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility99.6%

Better than Avg

Here

99.6%

82.0%

78.5%

Cuyahoga

72.2%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility92.4%

Better than Avg

Here

92.4%

79.8%

75.6%

Cuyahoga

66.6%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.2%

Cuyahoga

1.2%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

27findings in history

Latest survey: 5 · well below OH avg (10.1)

7 complaint-triggered findings

This facility has recurring fire safety and electrical system problems, with deficiencies found across all four surveys spanning 2019-2024, including repeated issues with emergency lighting, backup power, and smoke detection systems. Three families have filed complaints resulting in citations for medication errors, abuse reporting failures, and accident hazards. While all deficiencies show correction dates, the pattern of repeated fire safety violations across multiple years suggests ongoing maintenance challenges that families should discuss during visits.

Apr 22, 2026Complaint4 findings

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0558Minimal · WidespreadCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

Oct 3, 2024Routine8 findings

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Oct 3, 2024Complaint1 finding

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Oct 6, 2023Complaint2 findings

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0689Potential for harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Oct 20, 2022Routine8 findings

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0374Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

Nov 15, 2019Routine4 findings

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Brookdale Westlake Village

Organization Type

for profit

Chain Affiliation

Chain Name

Brookdale Senior Living

Chain Size

14 facilities nationwide

Chain avg rating: 2.9/5 · Rank 1 of 14 (Highest rating)

Ownership & Management

Owners

Bkd Fm Holding Company LLC

Owner · Organization

100%

Kaestner, Henry

Owner (parent company)

Kussow, Dawn

Owner (parent company)

White, Chadwick

Owner (parent company)

Asher, Jordan