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Nursing HomeMedicaid Investigative

Rosewood Rehabilitation and Nursing Center

On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.

284 Troy Road, Rensselaer, NY 1214480 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 122 Google reviews

5
4
3
2
1
Rosewood Rehabilitation and Nursing Center Nursing Home in Rensselaer, NY — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)

Below average in NY · Below recommended RN staffing · Above average staffing · $31,815 in fines

Source: Medicare data

What this means for your family

Rosewood's rehabilitation and therapy departments are frequently cited as a major strength, making it a strong candidate for short-term recovery. However, families should be vigilant regarding call bell response times and basic hygiene; we recommend visiting during off-hours to observe staffing levels and asking management directly about their protocol for handling patient requests during weekends.

Google Reviews

Google Reviews

122 reviews on Google
Rosewood Rehabilitation and Nursing Center receives highly polarized feedback, with many families praising the compassionate therapy teams and friendly staff, while others report severe concerns regarding neglect, hygiene, and slow response times. The facility is frequently described as outdated, though many visitors note that it is kept clean and well-maintained. Families considering this facility should be aware of the inconsistency in care quality and the potential for staffing shortages to impact patient needs.

Quality Themes

Tap a score for details
Food3.0Staff6.0Clean6.0Activities8.0Meds3.0Memory7.0Comms6.0ValueN/A

Strengths

  • Highly effective physical and occupational therapy teams
  • Warm, friendly, and professional nursing staff
  • Clean and well-maintained facility environment
  • Responsive administration and leadership

Concerns

  • Slow response times to call bells and assistance requests (mentioned by 7 reviewers)
  • Understaffing leading to neglect of basic hygiene and care (mentioned by 6 reviewers)
  • Poor quality or inappropriate food service (mentioned by 5 reviewers)
  • Outdated facility infrastructure and maintenance issues (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(2)'19(8)'21(8)'23(18)'25(38)'26(6)

Distribution · 127 analyzed

5
76
4
18
3
2
2
1
1
30

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the focus on physical and occupational therapy here, how do you integrate those sessions into a resident's daily routine to ensure they stay active?
  • 2I understand that response times to call bells can sometimes be a challenge in facilities of this size; what specific protocols do you have in place to ensure residents receive timely assistance?
  • 3With the current staffing levels, how does your nursing team prioritize basic hygiene and daily care needs to ensure every resident feels comfortable and well-attended to?
  • 4I've read that the dining experience is an area you are working to improve; could you tell me about any recent changes or upcoming plans to enhance the quality and variety of the meals served?
  • 5Since medication management is a critical part of care, could you walk me through your process for ensuring accuracy and safety for residents with complex health needs?
  • 6How does your leadership team proactively address maintenance or infrastructure needs to ensure the facility remains a safe and comfortable environment for residents?

Personalized based on this facility's data


Key Review Excerpts

In her final hours the staff at Rosewood couldn’t have been more comforting to help us through this process. Thank you again for all you did for mom and us during this difficult time.

Long-term resident's family · 2021★★★★★

Nursing and Nursing Aides were responsive and considerate in regard to my sister's unique problems. Physical therapy and Occupational therapy were excellent and my sister showed marked improvement with walking.

Long-term resident's family · 2025★★★★★

The center is a little bit outdated, but that’s the only reason I would give it four Stars instead of five. The staff is super friendly! I have visited The facility several times in the last two weeks and every time I walk in and walk down the halls, I’m greeted by all of the staff.

Family member · 2024★★★★
Source: 122 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.26hrs
35%
Registered nurses for medical care
Total Nursing
3.24hrs
79%
All nurses + aides combined
Staff Turnover
72%
Lower is better (< 30% = good)
RN Turnover
91%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

8

measures

Mixed Results

1

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility71.1%
Worse than Avg
Here
71.1%
US
93.4%
NY
91.3%
Rensselaer
88.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.5%
Better than Avg
Here
1.5%
US
12.1%
NY
18.9%
Rensselaer
7.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility24.7%
Worse than Avg
Here
24.7%
US
15.3%
NY
13.8%
Rensselaer
12.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility30.2%
Worse than Avg
Here
30.2%
US
19.4%
NY
20.2%
Rensselaer
21.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility11.7%
Better than Avg
Here
11.7%
US
15.4%
NY
13.8%
Rensselaer
21.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility10.0%
Better than Avg
Here
10.0%
US
19.5%
NY
13.3%
Rensselaer
13.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility44.8%
Worse than Avg
Here
44.8%
US
81.8%
NY
77.0%
Rensselaer
79.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility64.1%
Worse than Avg
Here
64.1%
US
79.7%
NY
78.8%
Rensselaer
74.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
NY
1.2%
Rensselaer
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

22deficiencies
8penalties
Well above state avg (7.6)
18 complaint-triggered
$31,815 in fines

This facility shows concerning patterns with care planning deficiencies recurring across all three surveys and families filing two complaint reports in 2023. The most frequent problem areas involve care planning and assessments, fire safety systems, and electrical equipment maintenance. While all cited deficiencies show provider correction dates, the persistence of care planning issues across multiple years suggests ongoing challenges in developing proper resident care plans.

Feb 25, 2026Complaint
16
0578Immediate jeopardy · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0550Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0609Potential for harm · WidespreadCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · WidespreadCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0656Potential for harm · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0725Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0726Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0837Potential for harm · WidespreadCorrected

Administration Deficiencies

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0908Potential for harm · IsolatedCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0947Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Jun 30, 2023Routine
10
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0311Potential for harm · PatternCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0921Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0926Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

0572Potential for harm · PatternCorrected

Resident Rights Deficiencies

Give residents a notice of rights, rules, services and charges.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Jun 30, 2023Complaint
2
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Dec 3, 2021Routine
16
0311Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0712Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0921Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0929Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0584Minimal · WidespreadCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Feb 12, 2020Routine
16
0311Potential for harm · PatternCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0024Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for volunteers.

0638Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0925Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0947Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Federal Penalties

Fine

Oct 30, 2023

$2,727

Fine

Oct 23, 2023

$4,545

Fine

Oct 17, 2023

$4,545

Fine

Oct 10, 2023

$4,545

Fine

Oct 2, 2023

$4,545

Fine

Sep 25, 2023

$4,545

Fine

Sep 18, 2023

$4,545

Fine

Aug 28, 2023

$1,818

Ownership & Operations

Who Operates This Facility

Owner / Operator

Rosewood Rehabilitation and Nursing Center

Organization Type

for profit

Ownership & Management

Owners

Inter-Ocean Family, LLC

Owner · Organization

38%

Fishoff, Abraham

Owner

7%

Fishoff, Donald

Owner

7%

Gellis, Louis

Owner

25%

Gold, Barbara

Owner

7%

Maybruch, Meryl

Owner

7%

Weinstock, Regina

Owner

7%

Key personnel

Gellis, LouisW-2 Managing Employee
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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