Hollis Park Manor Nursing Home
Strong Medicare quality ratings; families often praise dedicated rehabilitation therapy team. Still worth an in-person visit.
based on 45 Google reviews
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What this means for your family
While some families report positive rehabilitation outcomes, the frequency of serious safety and neglect allegations in recent years is concerning. If you choose this facility, maintain a very active presence, monitor medication changes closely, and ensure you have a direct line of communication with a supervisor rather than relying on general nursing staff.
Google Reviews
Google Reviews
45 reviews on Google“Hollis Park Manor receives highly polarized feedback, with some families praising the rehabilitation team and individual staff members, while others report severe neglect and unprofessionalism. Critical concerns include reports of poor hygiene, slow response times to patient needs, and allegations of improper medication management. Families considering this facility should be aware of the significant inconsistency in care quality described by reviewers.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated rehabilitation therapy team
- Some highly attentive and compassionate individual staff members
- Effective communication from specific administrative personnel
Concerns
- Neglect and slow response times to patient needs (mentioned by 6 reviewers)
- Unprofessional or rude staff behavior (mentioned by 4 reviewers)
- Poor facility cleanliness and hygiene (mentioned by 3 reviewers)
- Improper medication management or over-sedation (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 47 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the importance of a clean environment, could you walk me through your daily housekeeping schedule and how you ensure high standards of hygiene in resident rooms?
- 2I noticed that medication management is a top priority for our family; what specific protocols do you have in place to ensure accuracy and prevent over-sedation?
- 3How does your leadership team foster a culture of professional, compassionate communication among all staff members to ensure residents feel heard and respected?
- 4I see that you have a dedicated rehabilitation team; how do they coordinate with the nursing staff to ensure that a resident's daily care plan is consistently followed?
- 5What is your facility's process for responding to call lights or urgent requests, and how do you track response times to ensure residents are never waiting too long for assistance?
- 6I appreciate that you engage with feedback online; how do you use that input to make tangible improvements to the dining experience and daily activities for residents?
Personalized based on this facility's data
Key Review Excerpts
“My dad is here after a a hospital when he had a stroke... while all places have people who do not care for their patients I must say while I visit many nurses in this facility do.”
“My husband was in this facility for 1 month. 1 month of Hell. His picc line was falling out they were told ' oh just pull it out' NO! That is a medical procedure.”
“I was a rehab patient at Hollis House of Horrors for about six weeks after spinal surgery. I have nothing positive to say whatsoever about the administrators, social workers, and other managerial staff.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
The facility shows a concerning pattern of recurring fire safety and building maintenance deficiencies across all three surveys, with particular issues in sprinkler systems, emergency exits, and electrical systems appearing multiple times. While all deficiencies have correction dates indicating the facility addresses problems when identified, the repeated nature of fire safety violations suggests ongoing challenges with maintaining critical safety infrastructure that protects residents in emergencies.
May 16, 2025Routine15
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Jan 23, 2024Routine6
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Feb 16, 2022Routine5
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Hollis Park Manor Nursing Home
for profit
Ownership & Management
Owners
Gewirtz, Jonathan
Owner
Izsak, Robert
Owner
Re, Robert
Owner
Ruben, Yosef
Owner
Rubin, Susan
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
45 reviews from families & visitors
Official Website
Visit hollisparkmanor.org
Medicare data downloads
Original nursing home datasets
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