Nursing Home · Jamaica, NY
164 11 Chapin Parkway, Jamaica · Jamaica, NY 11432
Medicare overall rating
5 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 200 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
You don't need to know everything. Start with these questions.
Margaret Tietz Center for Nursing Care INC has a strong overall Medicare rating. Medicare reports an average of 1.30 registered-nurse hours per resident per day. Ask how coverage varies across shifts. Public Google reviews average 4.3 out of 5. Read both positive and critical feedback, and ask how concerns are handled. Review the component ratings and current source records before deciding.
Margaret Tietz Center for Nursing Care is frequently praised for its cleanliness, well-maintained facility, and a welcoming, professional staff that many families find compassionate. However, significant concerns persist regarding staffing levels, particularly on weekends, as well as inconsistent communication, long gaps between meals, and occasional lapses in patient care quality.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Many reviews praise the kindness and professionalism of the staff, though some report instances of rudeness or neglect.
Several families report difficulty getting responses from management or nursing staff regarding their loved ones.
The facility is consistently described as clean, spotless, and well-maintained by a large majority of reviewers.
Multiple reviewers complain about the food being tasteless, substandard, or served with long gaps between meals.
Reviewers appreciate the variety of programming and activities available for residents.
There are specific reports of medication errors and lack of follow-through on medical plans.
Families note that residents on dementia floors sometimes struggle to participate in activities without extra assistance.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 215 analyzed
This facility actively engages with reviewer feedback.
Key Review Excerpts
“The staff are absolutely fantastic, from the front desk people to the direct care nurses to the social workers, they are all caring, compassionate and go above and beyond in caring for my mom.”
“My husband has been at Margaret Tietz facility for 2 months for a fractured knee and has been surrounded by a group of medical professionals and support team whose daily mission is quality care.”
“The only complaint that I have is your elevator stops on every floor !”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Margaret Tietz Center has recurring issues with safety hazards and care planning that families should consider carefully. A family filed a complaint about accident hazards in 2024, and the facility has had repeated problems with safety supervision, fire safety systems, and care plan development across multiple surveys. While all deficiencies show correction dates, the pattern of safety concerns persisting from 2022 to 2024 suggests ongoing challenges with maintaining safe conditions and proper resident assessments.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Federal Penalties
Fine
May 29, 2024
$8,512
Margaret Tietz Center for Nursing Care INC
for profit
Cassena Care
13 facilities nationwide
Chain avg rating: 3.7/5 · Rank 1 of 15 (Highest rating)
Owners
Debenedictis, Pasquale
Owner
Friedman, Leopold
Owner
Rutenberg, Solomon
Owner
Solovey, Alex
Owner
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with NY Dept. of Health. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
399 reviews from families & visitors
Official Website
Visit margarettietz.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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