Loading EveryPlace content…
Strong Medicare quality ratings; public reviewers often praise friendly and compassionate individual staff members. Still worth an in-person visit.
based on 52 Google reviews
Email Hayward Post Acute to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
Hayward Post Acute has a strong overall Medicare rating. Public reviewers frequently mention: friendly and compassionate individual staff members and cleanliness in certain wings or during specific stays. Review the component ratings and current source records before deciding.
Families considering Hayward Post Acute should be aware of significant reports regarding patient neglect, including delayed medication, failure to provide promised therapy, and hygiene issues. While some reviewers praise specific staff members for being friendly and attentive, there is a recurring pattern of serious medical and safety concerns involving bedsores, falls, and lack of responsiveness to call lights.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
Personalized based on this facility's data
Key Review Excerpts
“My mother's experience is similar to other 1-star reviews. She was left unattended for 7.5 hours after a diarrhea incident, she was not receiving her pain medication on schedule, and she was berated for moaning while being left in severe pain.”
“All the staff are friendly, helpful, dependable. Work ethics are above and beyond. I would like to recognize the employees who helped us from Administration , Doctors, Nurses, Physical Therapist, Occupational Therapist , LVN's, CNA's , EVS's, Kitchen Staff.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
2
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Hayward Post Acute has significant deficiency concerns, with families filing complaints leading to 11 investigations. Recurring problems span care planning, daily living assistance, and food safety, with food safety issues persisting from 2022 through December 2025. While most deficiencies show correction dates, the pattern of repeated violations in core care areas warrants careful consideration during facility visits.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Hayward Post Acute
for profit
Windsor
23 facilities nationwide
Chain avg rating: 2.3/5 · Rank 5 of 19
Owners
Windsor Haysac Holdings LLC
Owner · Organization
9560 Pico LLC
Owner (parent company) · Organization
Antelope Holdings I, LLC
Owner (parent company) · Organization
Pico Ar LLC
Owner (parent company) · Organization
Windsor Oxford Holding Company, LLC
Owner (parent company) · Organization
Robin, Aaron
Owner (parent company)
Tress, Avrohom
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
52 reviews from families & visitors
Official Website
Visit windsorpostacutehayward.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Emmanuel Post Acute Care - Hayward
< 1 miNursing Home · Hayward, CA
Eden Healthcare Center
< 1 miNursing Home · Hayward, CA
Diana's Care Home
< 1 miAssisted Living · Hayward, CA
Diana's Care Home
< 1 miAssisted Living · Hayward, CA
Continuance Care Home LLC
< 1 miAssisted Living · Hayward, CA
Pacaldo-Yee
1.0 miAssisted Living · Hayward, CA