Diana's Care Home
Limited public data on Diana's Care Home. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 7 Google reviews
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What this means for your family
The presence of highly specific, severe allegations regarding staff aggression and lack of help during emergencies is a major red flag. If you are considering this facility, you must conduct an unannounced visit and speak directly with current residents' families about safety and staff responsiveness.
Google Reviews
Google Reviews
7 reviews on Google“Families should approach this facility with extreme caution due to serious allegations of staff hostility and unsafe environments. While some recent ratings are high, specific reviews describe aggressive behavior, lack of staff assistance during emergencies, and a restrictive, prison-like atmosphere.”
Quality Themes
Tap a score for detailsConcerns
- Unsafe environment and staff aggression (mentioned by 2 reviewers)
- Unprofessional and unwelcoming management
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1How would you describe the culture of the care team and how do you ensure they interact with residents in a gentle, supportive way?
- 2What steps has the management team taken recently to improve communication with families regarding daily updates?
- 3Can you tell us about the training programs you use to ensure staff are professional and welcoming to new residents?
- 4How does the facility handle medical emergencies or sudden changes in a resident's health during the night?
- 5What kind of daily activities or social outings are available to help the 35 residents stay engaged with one another?
- 6How do you monitor the environment to ensure all residents feel safe and secure in their living spaces?
Personalized based on this facility's data
Key Review Excerpts
“Worst place ever fight with people fighting below the belt plus screamers plus ppl bringing back just to restrain plus when in no help from staff on police review of assistance from staff no police help after.”
“please be careful who you leave your elders with. I don't trust this place. Very mean manager and staff member I can only imagine how they treat the elderly within. Refused to let the mail lady in and they refused to let her use their restroom and were very suspect like they were hiding something.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 29, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 2, 2026OtherClean
FACILITY EVALUATION REPORT
Feb 5, 2026InspectionClean
The facility underwent a 1-Year Annual Required inspection on February 5, 2026. The inspection noted that smoke detectors, carbon monoxide detectors, and first aid kits were in operating condition, and the fire drill was recently conducted. No deficiencies were cited during the visit, although several documents were requested for submission by a specific date.
Sep 18, 2025OtherClean
The inspection was conducted on September 18, 2025, as a case management follow-up regarding an incident that occurred on 9/17/2025. The administrator was interviewed regarding the physical altercation between two residents. The report notes that no deficiencies were observed on this day, though requests were made for a police report and a check-in log for one resident.
Feb 12, 2025InspectionClean
The inspection was an unannounced 1-Year Required visit conducted on February 12, 2025. The primary deficiency noted was the failure to secure hazardous materials, specifically cleaning chemicals, which were found unlocked and accessible in both indoor and outdoor areas. This constitutes an immediate health and safety risk to the residents.
Sep 5, 2024OtherClean
The facility was inspected on September 5, 2024, for a case management review following an incident. The Licensing Program Analyst met with the administrator and reviewed the incident details regarding an altercation between two residents. No deficiencies were observed during this visit.
Ownership & Operations
Who Operates This Facility
Scott Villas Corporation;diana's Care Home
REANO-AQUINO, GRACE
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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