Diana's Care Home

This report details a complaint investigation concerning resident R1 sustaining fractured ribs. The investigation found that the allegation was unsubstantiated, meaning there was not enough evidence to prove the alleged violation occurred. No deficiencies were cited in the report.

This report details a complaint investigation conducted on behalf of the facility. All allegations cited—including physical abuse, inadequate food service, phone confiscation, lack of medical care, safeguarding belongings, and general mistreatment—were found to be unsubstantiated based on the investigation findings. Therefore, no deficiencies were cited in this report.

The inspection identified multiple deficiencies, including immediate health and safety risks related to unsecured chemicals, unsecured medications, and perimeter security. Additionally, a Type B deficiency was noted regarding the use of a room for sleeping accommodations. All cited deficiencies were addressed with plans of correction, and some were cleared during the visit.

This report details a complaint investigation conducted on 01/17/2024, regarding allegations that staff did not safeguard resident's cash resources. The investigation found the allegation to be unfounded after reviewing financial records and interviewing the resident. No deficiencies were cited in this report.

FACILITY EVALUATION REPORT

COMPLAINT INVESTIGATION REPORT

The facility was inspected on August 23, 2023, following a Priority 1 complaint. The inspector noted that food supplies were sufficient for 2 days of perishable and 7 days of non-perishable items, and the hot water temperature in one common bathroom was 110.8°F. Overall, the report explicitly states that no deficiencies were observed during the visit.

The inspection was conducted following a Priority 1 complaint and revealed significant deficiencies related to resident activities. Two Type A deficiencies were cited, specifically concerning the lack of a designated activity coordinator and the failure to provide planned activities to residents. Immediate corrective action is required to address these critical safety and care deficiencies.