Pacaldo-Yee

This report details an investigation into a complaint received on 11/24/2025. The investigation concluded that the allegation regarding staff not providing a refund to a resident was unfounded. Overall, the facility was found to be in compliance with the allegations investigated.

The inspection identified multiple deficiencies across several critical areas, including immediate health risks related to hot water temperature, unsecured dangerous items, and improperly stored medications. Additionally, non-compliance was noted regarding the storage of expired food items. The facility was cited for four Type A deficiencies and one Type B deficiency.

This report details a complaint investigation regarding staff safeguarding resident's personal belongings. The allegation was reviewed through facility tours, staff and resident interviews, and record review. Ultimately, the allegation was deemed unsubstantiated due to insufficient evidence.

The inspection revealed multiple deficiencies across several critical areas, including immediate health hazards (Type A) such as unsafe hot water temperatures and unsecured medications. Several Type B deficiencies were also noted, covering issues like expired insurance, inadequate record-keeping, and structural concerns. Immediate corrective action is required for all cited violations.

The annual inspection revealed several deficiencies across multiple areas, including expired food, unsecured and unlocked medications, and maintenance issues like a damaged kitchen vent. Multiple non-compliance issues were noted regarding staff documentation (CPR/First Aid) and resident records (Admission Agreements/Physician Reports).

The inspection identified multiple deficiencies across several areas, including immediate health risks related to hot water temperature and lack of carbon monoxide detection. Non-compliance was also noted regarding facility maintenance (bathroom repairs and non-skid mats) and proper disposal of deceased resident medications. All deficiencies require corrective action by specified due dates.

This report details a complaint investigation conducted on December 14, 2022, regarding several allegations. All four allegations—staff assistance timeliness, language barrier, nutrition, and menu posting—were investigated and subsequently found to be unsubstantiated by the department.

The facility underwent an unannounced case management visit following an incident report. The Licensing Program Analyst toured the facility and interviewed residents and staff. No deficiencies were cited during the visit.