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Assisted Living · Hayward, CA
565 Schafer Rd, Harder-Tennyson · Hayward, CA 94544
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About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 16 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviews reflect mixed experiences. Compare recent comments, ask how concerns are addressed, and visit to see whether the care meets your family’s needs. Online feedback is one perspective, not a clinical assessment.
Families should exercise extreme caution when considering this facility due to serious allegations of staff hostility and unsafe environments. While some recent ratings are high, specific reviews describe aggressive behavior, lack of staff intervention during conflicts, and a management style that feels unwelcoming and secretive.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
One reviewer reported staff failed to help during a physical altercation and described management as mean.
A reviewer described management being dismissive and uncommunicative when approached.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Concerns
Rating Trends
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Distribution · 7 analyzed
Key Review Excerpts
“Worst place ever fight with people fighting below the belt plus screamers plus ppl bringing back just to restrain plus when in no help from staff on police review of assistance from staff no police help after.”
“please be careful who you leave your elders with. I don't trust this place. Very mean manager and staff member I can only imagine how they treat the elderly within. Refused to let the mail lady in and they refused to let her use their restroom and were very suspect like they were hiding something.”
Source: CA Community Care Licensing Division
This report details a complaint investigation conducted on 10/15/2025 regarding allegations of staff preventing residents from receiving visitors, attending appointments, or providing contact information. All three allegations were reviewed and subsequently found to be unsubstantiated based on interviews and record reviews.
This report details a complaint investigation conducted on 10/15/2025 regarding allegations of staff preventing residents from receiving visitors, attending appointments, or providing contact information. All three allegations were reviewed and subsequently found to be unsubstantiated based on interviews and record reviews.
The inspection identified multiple deficiencies across various areas, including sanitation, safety, and storage practices. Most citations were classified as Type B, indicating non-compliance that could become a risk without correction. Specific issues noted include overflowing trash, unsecured medications, and general maintenance concerns like patio wood damage.
The inspection identified multiple deficiencies, including several Type A violations related to the unsecured storage of medications and hazardous materials. Type B deficiencies were noted concerning general cleanliness, such as overflowing trash and unclean shared bathrooms. Immediate corrective action is required for safety and sanitation issues.
The inspection identified multiple deficiencies across several areas, including immediate safety hazards from unsecured chemicals, structural issues with the facility exterior, and deficiencies in record-keeping and staff training protocols. The report cites four distinct deficiencies, categorized as one Type A (immediate risk) and three Type B violations, requiring corrective action by specified due dates.
This report documents a complaint investigation conducted on July 23, 2024, regarding the allegation that the facility was not ensuring residents attended medical appointments. Based on interviews and records review, the allegations were found to be unsubstantiated.
The inspection identified multiple deficiencies across several areas, including immediate health risks related to hot water temperature and unsecured chemicals. Non-compliance was also noted regarding facility maintenance, such as improper storage in resident rooms and incomplete personnel files. Overall, the facility requires significant corrective action to meet safety and operational standards.
The inspection identified multiple deficiencies across several areas, including medication/chemical storage, fire safety, sanitation, and food supply. There were three Type A citations, indicating immediate health risks that require urgent correction. Several Type B citations address ongoing maintenance and operational standards that must be addressed by the specified Plan of Correction dates.
Continuance Care Home LLC
MARSHALL, SHIRLEY
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565 Schafer Rd, Hayward, CA 94544
Confirm current status with CA Community Care Licensing Division. A direct record link is not available in this catalog.
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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