Harmony Park Ridge
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 31 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (14 vs median 11.0)
Bottom 25% in IL · Meets national RN staffing standard · Worst in PRIME HEALTHCARE chain · $207,608 in fines · Abuse citation
What this means for your family
Harmony Park Ridge is highly regarded for its cleanliness and responsive leadership, making it a strong candidate for those prioritizing facility environment and administrative support. However, given the serious report regarding patient falls, we strongly advise families to ask specifically about their fall prevention protocols and how they monitor high-risk residents during overnight shifts.
Google Reviews
Google Reviews
31 reviews on Google“Harmony Park Ridge receives overwhelmingly positive feedback regarding its clean environment, attentive nursing staff, and proactive administrative leadership. While most reviewers praise the facility's professionalism and welcoming atmosphere, there is a serious report of patient neglect involving repeated falls, suggesting potential inconsistencies in care quality that families should investigate.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Proactive and accessible administration
- Attentive and compassionate nursing staff
- Effective rehab therapy services
Concerns
- Negligent patient care and fall prevention
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility is very responsive to online feedback; how do you incorporate that level of communication into your daily updates with families?
- 2Given the current staffing ratings, what specific steps is the leadership team taking to ensure consistent, one-on-one attention for residents throughout the day?
- 3What protocols are currently in place to support resident mobility and prevent falls, especially during high-activity times?
- 4Since the facility is well-regarded for its rehab services, how do you integrate those therapy goals into the resident's daily routine and social life?
- 5How does your nursing team coordinate with local hospitals or specialists when a resident requires urgent medical care?
- 6What kind of daily activities or social programs are available to keep residents engaged and connected with the rest of the community at Harmony Park Ridge?
Personalized based on this facility's data
Key Review Excerpts
“Therapy is excellent. The therapist work really hard to rehab all patients. They truly care. I haven't fallen or had any accidents. I love my room it's so nice here.”
“The staff are kind, attentive, and truly caring. The activities group does an amazing job keeping residents engaged, social, and happy.”
“The Administrator and DON are absolutely exceptional. They are always accessible and is always willing to lend a hand. Their leadership is genuine and supportive and feels like being alongside trusted friends.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
4
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Harmony Park Ridge shows concerning patterns with multiple family complaints triggering inspections, particularly for repeated safety hazards and abuse prevention failures. The facility struggles most with accident prevention and supervision, protection from abuse and neglect, and infection control, with safety issues recurring across multiple surveys despite corrections. While all deficiencies show correction dates, the persistent nature of safety and abuse prevention problems, combined with 22 complaint-triggered violations, suggests families should thoroughly investigate current conditions before considering placement.
Apr 29, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Apr 23, 2026Complaint2
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 30, 2025Complaint1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Dec 12, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jun 21, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jun 11, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Apr 1, 2025
$14,505
Payment Denial
Mar 14, 2025
1-day denial
Fine
Mar 14, 2025
$53,980
Fine
Dec 26, 2024
$14,803
Fine
May 2, 2024
$88,413
Payment Denial
May 2, 2024
32-day denial
Payment Denial
Jan 21, 2024
31-day denial
Fine
Jan 21, 2024
$51,500
Ownership & Operations
Who Operates This Facility
Harmony Park Ridge
for profit
Chain Affiliation
Prime Healthcare
6 facilities nationwide
Chain avg rating: 3.2/5 · Rank 6 of 6 (Worst)
Ownership & Management
Owners
Prime Healthcare Services, INC
Owner · Organization
Prime Healthcare Holdings INC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit harmonyparkridge.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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