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Nursing HomeMedicaid Investigative

Park Ridge Healthcare Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

665 Busse Highway, Park Ridge, IL 6006846 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.9/5

based on 7 Google reviews

5
4
3
2
1
Park Ridge Healthcare Center Nursing Home in Park Ridge, IL — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)

Below average in IL · Below recommended RN staffing · Low staff turnover (stable workforce) · No penalties on record · Very few deficiencies · Abuse citation

Source: Medicare data

What this means for your family

Park Ridge Healthcare Center is highly regarded for its personalized, compassionate care and excellent communication with families, even those living out of state. Because the facility is small, it is well-suited for those seeking a close-knit, family-like environment for their loved ones.

Google Reviews

Google Reviews

7 reviews on Google
Park Ridge Healthcare Center is consistently praised for its compassionate, family-like atmosphere and highly attentive staff. Reviewers frequently highlight the facility's ability to provide individualized care, particularly for long-term residents and those requiring rehabilitation.

Quality Themes

Tap a score for details
FoodN/AStaff10.0CleanN/AActivitiesN/AMedsN/AMemory10.0Comms10.0ValueN/A

Strengths

  • Compassionate and caring nursing staff
  • Strong communication with out-of-state families
  • Individualized care approach
  • Welcoming and family-oriented environment

Rating Trends

Tap a year to see what changed

2345.02023(2)5.02024(4)5.02025(1)4.32026(3)

Distribution · 10 analyzed

5
8
4
2
3
0
2
0
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given that you maintain a very high level of communication with out-of-state families, what specific platforms or methods do you use to keep us updated on our loved one's daily progress?
  • 2With your focus on individualized care, how do you tailor the daily activity schedule to match the specific interests and personality of a new resident?
  • 3I noticed the facility has a smaller capacity of 46 residents; how does this intimate setting influence the way your nursing team manages medical needs and emergency responses compared to larger facilities?
  • 4Your team has received wonderful feedback regarding their compassionate approach; what kind of ongoing training or support do you provide to ensure that level of care remains consistent?
  • 5Regarding the recent health inspection reports, could you walk me through the specific steps you are taking to address those findings and improve your clinical outcomes?
  • 6How do you balance the family-oriented environment you’ve cultivated with the necessary clinical oversight required for residents with higher care needs?

Personalized based on this facility's data


Key Review Excerpts

It is a small facility which enables them to give more individualized care for these special needs adults. All the residents consider each other family as do the staff.

Memory care family member · 2023★★★★★

I live in Utah and my brother is in this center, there in Illinois, and when ever I call am always connected with what ever staff is caring for my him there at the time , am always given his routine for the day

Long-term resident's family · 2026★★★★

My brother was here at the park ridge health care center this place is amazing the staff took very care of my brother he was there for Rehabilitation 60 day's love this place

Rehab patient's family · 2025★★★★
Source: 7 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.69hrs
92%
Registered nurses for medical care
Total Nursing
2.79hrs
68%
All nurses + aides combined
Staff Turnover
11%
Lower is better (< 30% = good)
RN Turnover
0%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility6.0%
Better than Avg
Here
6.0%
US
12.1%
IL
52.5%
Cook
73.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility44.2%
Worse than Avg
Here
44.2%
US
15.5%
IL
21.8%
Cook
24.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility32.0%
Worse than Avg
Here
32.0%
US
15.3%
IL
15.9%
Cook
9.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility2.9%
Better than Avg
Here
2.9%
US
19.5%
IL
18.3%
Cook
10.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility23.6%
Worse than Avg
Here
23.6%
US
14.4%
IL
14.2%
Cook
8.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
IL
90.0%
Cook
85.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility83.7%
Better than Avg
Here
83.7%
US
81.8%
IL
69.0%
Cook
55.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (12.0)
5 complaint-triggered

Families have filed multiple complaint reports triggering over half of the facility's 13 deficiencies, with recurring issues in abuse and neglect protection, nursing staffing, and resident care quality. The most concerning pattern involves repeated problems with protecting residents from abuse and improper restraint use, appearing in both 2023 and 2025. While all violations show correction dates, the persistence of abuse-related deficiencies across multiple years warrants careful consideration before placement.

Jan 21, 2026Complaint
1
0725Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Dec 11, 2025Complaint
1
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Feb 11, 2025Complaint
1
0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Apr 18, 2024Routine
3
0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Nov 20, 2023Complaint
2
0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jun 9, 2023Routine
3
0015Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Park Ridge Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Aperion Care

Chain Size

33 facilities nationwide

Chain avg rating: 2.0/5 · Rank 10 of 32

Ownership & Management

Owners

Aperion Care Exec Holdings LLC

Owner · Organization

David a Berkowitz Revoc Tr David Berkowitz Ttee

Owner · Organization

Joshua Hoffman Trust

Owner · Organization

Yosef Meystel Declaration of Tr of Yosef Meystel Ttee

Owner · Organization

Berkowitz, David

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Meystel, Yosef

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Canlas, GinalynManaging Control - Governing BodyJude, JodieManaging Control - Governing BodySpector, JenniferOfficer / DirectorUlbert, LisaOfficer / DirectorAperion Care INCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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