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Nursing HomeMedicaid Investigative

Greenville Operations Ri LLC DBA Greenville Skille

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

735 Putnam Pike, Greenville · Greenville, RI 02828131 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 61 Google reviews

5
4
3
2
1
Greenville Operations Ri LLC DBA Greenville Skille Nursing Home in Greenville, RI — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (9 vs median 7)

Bottom 25% in RI · Meets national RN staffing standard · Worst in GENESIS HEALTHCARE chain · $259,161 in fines

Source: Medicare data

What this means for your family

This facility offers a clean environment and a friendly staff that many families find welcoming. However, you must exercise extreme caution and investigate the recent reports of electrical safety issues and the quality of care in the dementia unit, as these are significant safety concerns.

Google Reviews

Google Reviews

61 reviews on Google
Families may find comfort in the facility's friendly, attentive staff and clean environment, which many reviewers praise. However, there are serious, critical allegations regarding the quality of care in the dementia ward and significant facility maintenance issues, including lack of air conditioning and electrical safety concerns.

Quality Themes

Tap a score for details
FoodN/AStaff7.0Clean9.0Activities8.0Meds1.0Memory1.0Comms2.0ValueN/A

Strengths

  • Friendly and attentive nursing staff
  • Clean and well-maintained common areas
  • Engaging resident activities
  • Welcoming atmosphere for visitors

Concerns

  • Serious allegations of medication mismanagement and poor care in the dementia ward
  • Facility maintenance issues including lack of air conditioning and electrical safety hazards (mentioned by 2 reviewers)
  • Poor communication regarding resident medical emergencies (mentioned by 2 reviewers)
  • Decline in facility condition and loss of dedicated rehab wing

Rating Trends

Tap a year to see what changed

2344.02023(4)4.02024(17)4.52025(8)5.02026(1)

Distribution · 30 analyzed

5
22
4
1
3
2
2
0
1
5

How They Respond to Reviews

83%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed many people mention how friendly and attentive the nursing staff is; how do you ensure that level of care remains consistent across all shifts?
  • 2What specific protocols do you have in place to ensure medication is administered accurately and safely for every resident?
  • 3How does the facility handle communication with families during a medical emergency or a sudden change in a resident's condition?
  • 4Can you tell me more about the daily activities and social engagement programs available for the residents here?
  • 5What recent improvements or maintenance plans are in place to ensure the facility's infrastructure, like the cooling systems and electricals, are always reliable?
  • 6For residents requiring specialized memory care, what specific programming and safety measures are currently being provided?

Personalized based on this facility's data


Key Review Excerpts

The staff here clearly make the residents and visitors feel welcome. I want to thank them for always being kind and helpful.

Visitor · 2024★★★★

The calendar in her room is filled with activity. If the subject wants to partake in it. She looks very healthy, Well taken care of.

Resident's family · 2024★★★★★

I CAN'T STRESS ENOUGH....DO NOT PUT YOUR LOVED ONE IN THE LOCK DOWN DEMENTIA WARD. IT IS NOT FIT FOR HUMANS. It is a total NIGHTMARE!

Memory care family member · 2025☆☆☆☆
Source: 61 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.68hrs
91%
Registered nurses for medical care
Total Nursing
3.54hrs
86%
All nurses + aides combined
Staff Turnover
38%
Lower is better (< 30% = good)
RN Turnover
29%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

5

measures

Worse Than Avg

9

measures

Mixed Results

3

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility73.8%
Worse than Avg
Here
73.8%
US
93.4%
RI
93.7%
Providence
94.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility27.0%
Worse than Avg
Here
27.0%
US
14.4%
RI
19.5%
Providence
17.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility28.5%
Worse than Avg
Here
28.5%
US
19.4%
RI
22.4%
Providence
22.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility17.8%
Worse than Avg
Here
17.8%
US
12.1%
RI
15.5%
Providence
13.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
RI
95.3%
Providence
95.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility19.8%
Mixed vs Avgs
Here
19.8%
US
15.4%
RI
22.7%
Providence
20.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility37.7%
Worse than Avg
Here
37.7%
US
79.7%
RI
78.2%
Providence
79.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility44.3%
Worse than Avg
Here
44.3%
US
81.8%
RI
77.7%
Providence
77.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
1.6%
RI
2.0%
Providence
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
3penalties
Near state avg (8.7)
27 complaint-triggered
$259,161 in fines

This facility shows concerning patterns with significant family complaints about abuse protection, medication management, and accident prevention across multiple years. Twenty-five of 58 deficiencies were triggered by family complaints, indicating ongoing resident safety concerns. The facility has repeatedly failed to protect residents from abuse, properly manage medications, and maintain safe environments free from hazards. While all violations show correction dates, the persistent recurrence of similar issues across surveys suggests systemic problems that families should carefully consider before placement.

Dec 2, 2025Complaint
1
0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

Dec 1, 2025Complaint
1
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Apr 18, 2025Complaint
4
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Dec 5, 2024Routine
6
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0757Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0881Potential for harm · PatternCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

May 8, 2024Complaint
12
0604Immediate jeopardy · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0610Immediate jeopardy · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0867Potential for harm · WidespreadCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0941Potential for harm · PatternCorrected

Administration Deficiencies

Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

0944Potential for harm · PatternCorrected

Administration Deficiencies

Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

0946Potential for harm · PatternCorrected

Administration Deficiencies

Provide training in compliance and ethics.

0949Potential for harm · PatternCorrected

Administration Deficiencies

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Feb 19, 2024Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Federal Penalties

Fine

Apr 18, 2025

$12,840

Fine

May 8, 2024

$233,282

Fine

Dec 21, 2023

$13,039

Ownership & Operations

Who Operates This Facility

Owner / Operator

Greenville Operations Ri LLC DBA Greenville Skille

Organization Type

for profit

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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