Greenville Operations Ri LLC DBA Greenville Skille
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 61 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (9 vs median 7)
Bottom 25% in RI · Meets national RN staffing standard · Worst in GENESIS HEALTHCARE chain · $259,161 in fines
What this means for your family
This facility offers a clean environment and a friendly staff that many families find welcoming. However, you must exercise extreme caution and investigate the recent reports of electrical safety issues and the quality of care in the dementia unit, as these are significant safety concerns.
Google Reviews
Google Reviews
61 reviews on Google“Families may find comfort in the facility's friendly, attentive staff and clean environment, which many reviewers praise. However, there are serious, critical allegations regarding the quality of care in the dementia ward and significant facility maintenance issues, including lack of air conditioning and electrical safety concerns.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and attentive nursing staff
- Clean and well-maintained common areas
- Engaging resident activities
- Welcoming atmosphere for visitors
Concerns
- Serious allegations of medication mismanagement and poor care in the dementia ward
- Facility maintenance issues including lack of air conditioning and electrical safety hazards (mentioned by 2 reviewers)
- Poor communication regarding resident medical emergencies (mentioned by 2 reviewers)
- Decline in facility condition and loss of dedicated rehab wing
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed many people mention how friendly and attentive the nursing staff is; how do you ensure that level of care remains consistent across all shifts?
- 2What specific protocols do you have in place to ensure medication is administered accurately and safely for every resident?
- 3How does the facility handle communication with families during a medical emergency or a sudden change in a resident's condition?
- 4Can you tell me more about the daily activities and social engagement programs available for the residents here?
- 5What recent improvements or maintenance plans are in place to ensure the facility's infrastructure, like the cooling systems and electricals, are always reliable?
- 6For residents requiring specialized memory care, what specific programming and safety measures are currently being provided?
Personalized based on this facility's data
Key Review Excerpts
“The staff here clearly make the residents and visitors feel welcome. I want to thank them for always being kind and helpful.”
“The calendar in her room is filled with activity. If the subject wants to partake in it. She looks very healthy, Well taken care of.”
“I CAN'T STRESS ENOUGH....DO NOT PUT YOUR LOVED ONE IN THE LOCK DOWN DEMENTIA WARD. IT IS NOT FIT FOR HUMANS. It is a total NIGHTMARE!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
9
measures
3
measures
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with significant family complaints about abuse protection, medication management, and accident prevention across multiple years. Twenty-five of 58 deficiencies were triggered by family complaints, indicating ongoing resident safety concerns. The facility has repeatedly failed to protect residents from abuse, properly manage medications, and maintain safe environments free from hazards. While all violations show correction dates, the persistent recurrence of similar issues across surveys suggests systemic problems that families should carefully consider before placement.
Dec 2, 2025Complaint1
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Dec 1, 2025Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Apr 18, 2025Complaint4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Dec 5, 2024Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
May 8, 2024Complaint12
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Administration Deficiencies
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Administration Deficiencies
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Administration Deficiencies
Provide training in compliance and ethics.
Administration Deficiencies
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Feb 19, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Apr 18, 2025
$12,840
Fine
May 8, 2024
$233,282
Fine
Dec 21, 2023
$13,039
Ownership & Operations
Who Operates This Facility
Greenville Operations Ri LLC DBA Greenville Skille
for profit
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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