Grand Brook Memory Care of Carrollton LLC
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 44 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a compassionate, person-centered environment, particularly for those needing specialized dementia care. The staff's dedication to resident dignity and family communication is a standout strength. However, because the facility underwent a rebranding from Autumn Leaves, you should verify current staffing stability and ask about the protocols for overnight monitoring to ensure the historical issues mentioned by some past families have been fully resolved.
Google Reviews
Google Reviews
44 reviews on Google“Families considering Grand Brook Memory Care of Carrollton can expect a warm, homey atmosphere with highly praised, compassionate nursing and administrative staff. While many reviewers highlight exceptional personalized care and engaging activities, some past concerns regarding management changes and specific instances of neglect at the previous Autumn Leaves brand should be investigated.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Engaging daily activities and music
- Warm, family-oriented atmosphere
- Strong commitment to resident dignity
Concerns
- Historical issues with management and ownership stability (mentioned by 2 reviewers)
- Staff rudeness at front desk
Rating Trends
Tap a year to see what changed
Distribution · 43 analyzed
How They Respond to Reviews
The owner provides highly personalized, emotionally intelligent responses that frequently reference specific family members, staff names, and the emotional journey of the residents. They use warm, empathetic language to reinforce a sense of community and family.
Questions for Your Tour
- 1We've heard wonderful things about the music and daily activities here; could you tell us more about how you keep the residents engaged?
- 2It's clear from your high responsiveness to feedback that you care about the community; how does the leadership team work to ensure the staff maintains that warm, family-oriented atmosphere?
- 3Since we are looking for a stable environment, can you tell us a bit about the current management structure and how long the core team has been in place?
- 4How does the nursing staff handle medical emergencies or changes in health needs during the overnight hours?
- 5We want to ensure our loved one feels respected; how do you specifically incorporate resident dignity into the daily care routines?
- 6How do you ensure that the front-of-house experience is as welcoming and professional as the care provided inside the memory care unit?
Personalized based on this facility's data
Key Review Excerpts
“The staff are wonderful from the front office to the kitchen to maintenance. I moved my mother from a care facility in Pennsylvania to Texas and they met me there and flew back with us which gave me so much peace of mind.”
“The staff has been by our side, every step of the way answering messages after hours, special after hours trips to meet with us and has expedited a solution to any requests that we have made along the way.”
“They treat the residents like adults and with dignity. They also care about and work with the family members. Such a blessing!!!!”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection on July 22, 2022, identified 3 violations of state standards. Previous inspections in early 2021 noted specific issues regarding emergency risk assessments and fire marshal inspections, both of which were documented as corrected.
Jul 22, 2022RoutineCleanReport
No deficiencies found during this inspection.
Feb 8, 2021Routine
Life Safety Code (2 violations)
The facility failed to conduct and document a risk assessment for potential emergencies or disasters.
The facility failed to ensure an annual inspection was conducted by the local fire marshal.
Ownership & Operations
Who Operates This Facility
Grand Brook Memory Care of Carrollton LLC
for profit
CONSTANT CARE MANAGEMENT COMPANY, LLC
RUBEN LOPEZ
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit grandbrook.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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