Medicare shows an abuse citation on record. Review the linked inspection sources and ask the facility about corrective action before deciding.
based on 68 Google reviews

Email Brookhaven Nursing and Rehabilitation Center to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Medicare shows an abuse citation on record. Read the linked source details, ask the administrator what corrective action was taken, and independently verify the facility’s current status before deciding.
Recent reviews from 2026 suggest a significant positive turnaround due to new management, with families praising improved cleanliness and attentive care. However, the facility has a history of severe neglect allegations, including reports of improper hygiene, medication errors, and unresponsive call lights.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 63 analyzed
Personalized based on this facility's data
Key Review Excerpts
“My nana stayed in brookhaven for a few months and we are very thankful to all the staff that took care of her. We were always able to reach someone when we have questions or just needed help even late at night.”
“My god daughter was sent to the hospital septic. She hadn't been showered, her hair was gross and nasty from not being washed, her mouth was caked with brown residue, her catheter was rotted(which caused her infection), and she was severely disoriented and her speech was limited.”
“They have given me a place of shelter in a safe, warm and caring environment. They listen when you have an issue and they actually rectify any wrongdoings.”
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
6
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed numerous complaints triggering 31 deficiencies, including repeated concerns about abuse protection, accident hazards, and medication management. The facility shows persistent problems with resident safety, care planning, and pharmacy services spanning multiple surveys, though all violations have correction dates. The high volume of complaint-driven deficiencies suggests ongoing care quality issues that families should investigate thoroughly before placement.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Federal Penalties
Fine
Aug 27, 2025
$9,272
Fine
Dec 18, 2024
$8,021
Fine
Dec 29, 2023
$7,446
Olneyhamilton Hospital District
for profit
DHC OPCO CARROLLTON LLC
ESTHER IKONNE
Owners
Olney-Hamilton Hospital District
Owner · Organization
Bauder, Kelly
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Bauder, Madison
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Bauder, Parker
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Boulware, Steven
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Boulware, Thomas
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Walker, Katie
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
68 reviews from families & visitors
Official Website
Visit dhcgrp.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
These are the 6 closest facilities in our data within 10 miles. Proximity does not mean they provide the same care type or have stronger quality signals, so compare each profile and verify services directly.
Atria Carrollton
< 1 miAssisted Living · Carrollton, TX
Grand Brook Memory Care of Carrollton LLC
< 1 miAssisted Living · Carrollton, TX
Sonoma House Assisted Living & Alzheimer's Care
< 1 miAssisted Living · Carrollton, TX
Sonoma House Assisted Living
< 1 miAssisted Living · Carrollton, TX
Sonoma House Assisted Living and Alzheimer's Care
< 1 miAssisted Living · Carrollton, TX
Sonoma House Assisted Living
< 1 miAssisted Living · Carrollton, TX