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Assisted Living

Sonoma House Assisted Living and Alzheimer's Care

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.

2048 E Hebron Parkway, Northeast Carrollton · Carrollton, TX 7500716 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.3/5

based on 21 Google reviews

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What this means for your family

This facility offers a uniquely personal, home-like environment with an exceptionally strong administrative team. However, you must investigate recent staffing levels and safety protocols, as recent reviews indicate significant concerns regarding understaffing and failure to follow medical safety instructions.

Google Reviews

Google Reviews

21 reviews on Google

Families generally praise Sonoma House for its warm, home-like atmosphere and a highly dedicated administrative and nursing team that provides personalized care. However, there are serious allegations regarding understaffing and lapses in safety monitoring, including a specific report of an unaddressed fall in the memory care unit.

Quality Themes

Tap a score for details
Food1.0Staff9.0Clean5.0Activities10.0Meds5.0Memory4.0Comms9.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Home-like, clean, and well-maintained environment
  • Strong administrative leadership and responsiveness
  • Personalized, small-scale residential setting

Concerns

  • Staffing shortages and overworked employees (mentioned by 2 reviewers)
  • Safety monitoring lapses in memory care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(2)'16(2)'18(2)'21(2)'24(14)'26(2)

Distribution · 42 analyzed

5
34
4
0
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1
6

How They Respond to Reviews

24%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Since you provide such a small-scale, residential setting, how do you ensure each resident receives personalized attention during busy shifts?
  • 2What specific safety protocols and monitoring systems are in place for residents in the memory care wing?
  • 3We've heard wonderful things about your administrative leadership; how does the management team support the nursing staff to prevent burnout?
  • 4Could you tell us more about the dining experience and how much flexibility there is with meal preferences and nutrition?
  • 5What does a typical day of social activities and engagement look like for the residents here?
  • 6How is medical care and emergency response handled during the overnight hours?

Personalized based on this facility's data


Key Review Excerpts

The facility was not using the bed alarm that was supplied by hospice. She had hit her head on something and had to go to the ER.

Memory care family member · 2025☆☆☆☆

The staff at Sonoma has been always very helpful and caring for my elderly mother. She recently celebrated her 101st birthday there and they threw her a wonderful party

Long-term resident's family · 2023★★★★★

Immediately upon moving in the Sonoma House healthcare professionals recognized my mom had a UTI and began treating that.

Memory care family member · 2024★★★★★
Source: 21 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
1deficiencies

Key Findings

The most recent comprehensive inspection on April 04, 2024, showed no new violations. A previous inspection from April 2021 identified a deficiency regarding sprinkler system maintenance, which was documented as corrected by June 2021.

Apr 27, 2021Routine

Life Safety Code (1 violations)

Life Safety CodeCorrected Jun 9, 2021

The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Septem Casalia, LLC

Organization Type

for profit

Management Company

JAYBIRD SENIOR LIVING, INC

Administrator

VETA REDMOND

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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