Assisted LivingMemory Care

Sonoma House Assisted Living

Name: Public quality & inspection record for Sonoma House Assisted Living
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention compassionate and attentive nursing staff. Schedule a visit to confirm the fit.

2032 E Hebron Parkway, Northeast Carrollton · Carrollton, TX 75007|Reported capacity: 16|Licensed & active

Source: TX HHSC — view official record

Google rating

4.3/5

based on 21 Google reviews

(972) 385-0500 Directions Website

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What this means for your family

Public Google reviewers rate Sonoma House Assisted Living highly. Reviewers highlight: compassionate and attentive nursing staff, home-like, clean, and well-maintained environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

42 public Google reviews available

Families often praise Sonoma House for its warm, home-like atmosphere and a highly dedicated administrative and nursing team that provides personalized care. However, there are serious allegations regarding understaffing and lapses in safety monitoring, specifically concerning fall prevention in the memory care unit.

Quality Themes

Tap a score for details

Strengths

Compassionate and attentive nursing staff
Home-like, clean, and well-maintained environment
Strong administrative leadership and communication
Personalized care for memory care residents

Concerns

Understaffing leading to neglected care (mentioned by 2 reviewers)
Safety lapses and failure to use monitoring equipment (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 42 analyzed

How They Respond to Reviews

24%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1Since Sonoma House has such a lovely, home-like environment, how do you ensure each of the 16 residents receives truly personalized attention during mealtimes?
2We've heard wonderful things about your nursing staff's compassion; how do you ensure that level of attentive care is maintained during busy shifts or overnight hours?
3What specific safety protocols and monitoring equipment are in place to ensure the well-being of residents, especially those in the memory care program?
4Could you tell us more about the daily activities and social engagement opportunities available to help residents stay active and connected?
5How does the administrative team communicate with families regarding any changes in a resident's health or daily needs?
6In the event of a medical emergency after hours, what is the immediate process for coordinating care between the on-site staff and medical professionals?

Personalized based on this facility's data

Key Review Excerpts

“The residents’ rooms are private, each with their own bath and shower. Both the common areas and residents’ rooms were always very well-kept and clean.”

Long-term resident's family · 2023★★★★★

“Immediately upon moving in the Sonoma House healthcare professionals recognized my mom had a UTI and began treating that.”

Long-term resident's family · 2024★★★★★

Source: 42 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total

1deficiency

Key Findings

The most recent inspection for Sonoma House Assisted Living on February 19, 2020, identified one deficiency related to fire extinguisher maintenance and documentation. This issue was documented as corrected by the following day, and there are currently no active enforcement actions on record.

Feb 19, 2020Routine1 deficiency reported

View official report

Life Safety Code (1 violations)

Life Safety CodeCorrected Feb 20, 2020

The facility failed to ensure all monthly and yearly extinguisher inspections were performed and/or documented; and/or that unserviceable extinguishers were replaced.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Septem Casalia, LLC

Organization Type

for profit

Management Company

JAYBIRD SENIOR LIVING, INC

Administrator

VETA REDMOND

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(972) 385-0500

jaybirdseniorliving.com

vredmond@sonomahouseal.com

2032 E Hebron Parkway

Carrollton, TX 75007

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

21 reviews from families & visitors

Official Website

Visit jaybirdseniorliving.com

TX HHSC — View Official Record

Public-record source of inspection history and licensure data shown on this page

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.