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Sonoma House Assisted Living and Alzheimer's Care

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.

2036 E Hebron Parkway, Northeast Carrollton · Carrollton, TX 7500716 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.3/5

based on 21 Google reviews

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Sonoma House Assisted Living and Alzheimer's Care Assisted Living in Carrollton, TX — Street View
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What this means for your family

This facility offers a unique, small-scale residential model with a staff that many families find deeply compassionate. However, you should exercise extreme caution and ask for specific details regarding recent staffing levels and safety protocols, as recent reviews indicate serious concerns regarding unmonitored falls and understaffing.

Google Reviews

Google Reviews

21 reviews on Google

Families often praise Sonoma House for its warm, home-like atmosphere and a highly dedicated administrative and nursing team that provides personalized care. However, some recent reviews raise serious concerns regarding understaffing and a decline in care quality, including a specific report of an unmonitored fall.

Quality Themes

Tap a score for details
Food1.0Staff9.0Clean5.0Activities10.0Meds5.0Memory6.0Comms9.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Personalized, small-scale residential environment
  • Effective management of end-of-life and hospice transitions
  • Clean and well-maintained resident rooms and common areas

Concerns

  • Understaffing and potential neglect (mentioned by 2 reviewers)
  • Decline in quality of care over time (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(2)'16(2)'18(2)'21(2)'24(14)'26(2)

Distribution · 42 analyzed

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How They Respond to Reviews

24%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With such a small, intimate community of 16 residents, how do you ensure each person receives highly personalized attention throughout the day?
  • 2We've heard wonderful things about your nursing staff's compassion; how do you maintain that high level of attentive care as the facility grows or changes?
  • 3Could you tell us more about the dining experience and how much input residents have in their daily meal selections?
  • 4How does the team manage medical emergencies or sudden changes in health, especially for those transitioning into hospice care?
  • 5What kind of daily activities or social engagement do you provide to keep the residents active and connected within this residential setting?
  • 6How do you ensure that the cleanliness and high maintenance standards of the resident rooms are consistently upheld every day?

Personalized based on this facility's data


Key Review Excerpts

The facility was not using the bed alarm that was supplied by hospice. As of the time I moved her out in April 2023, the quality of her care declined significantly, especially after January 20023. Also, in December, she fell in her room and was not discovered for some time.

Memory care family member · 2025☆☆☆☆

The residents’ rooms are private, each with their own bath and shower. Both the common areas and residents’ rooms were always very well-kept and clean.

Long-term resident's family · 2023☆☆☆☆

She recently celebrated her 101st birthday there and they threw her a wonderful party and brought in a very talented violin player, and everyone had a wonderful time.

Long-term resident's family · 2023★★★★★
Source: 21 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total

Key Findings

The most recent inspection for Sonoma House Assisted Living and Alzheimer's Care was completed on June 28, 2024, with no violations of state standards found. Additionally, there are currently no enforcement actions on record for this facility.

Jun 28, 2024Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Septem Casalia, LLC

Organization Type

for profit

Management Company

JAYBIRD SENIOR LIVING, INC

Administrator

VETA REDMOND

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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