Fairmont Skilled Nursing and Therapy
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 33 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Above-median deficiencies (8 vs median 6.0)
Below average in OK · Below recommended RN staffing · Above average staffing · Below chain average · $70,695 in fines · Abuse citation
What this means for your family
This facility has a concerning history of hygiene and safety issues, including reports of falls and neglect. While some families have found success with hospice care or by using 24/7 camera monitoring, you should exercise extreme caution and conduct frequent, unannounced visits if you choose this facility.
Google Reviews
Google Reviews
33 reviews on Google“Fairmont Skilled Nursing and Therapy faces severe and recurring criticism regarding basic hygiene, staff responsiveness, and patient safety. While a small minority of reviewers report positive experiences with hospice or specific staff members, the overwhelming majority of feedback describes a facility struggling with cleanliness, neglect, and poor communication.”
Quality Themes
Tap a score for detailsStrengths
- Occasional compassionate staff members
- Effective hospice care services
- Some staff noted as friendly and helpful
Concerns
- Poor hygiene and strong odors of urine (mentioned by 5 reviewers)
- Staff rudeness, unprofessionalism, and refusal to assist (mentioned by 7 reviewers)
- Neglect of patient safety and fall prevention (mentioned by 3 reviewers)
- Communication issues and unresponsiveness from management (mentioned by 4 reviewers)
- Theft or loss of personal belongings (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent feedback regarding facility cleanliness, what specific protocols and schedules are in place to ensure resident rooms and common areas remain fresh and hygienic throughout the day?
- 2How does your management team ensure consistent communication with families, especially when concerns regarding a resident's care or daily needs arise?
- 3With a 4-star staffing rating, how do you empower your team to maintain a high level of responsiveness and professionalism when residents require assistance?
- 4What specific measures and monitoring systems are currently in place to ensure resident safety and prevent falls, particularly for those with higher mobility needs?
- 5How do you handle the security of personal belongings to ensure that residents' items remain safe and accounted for during their stay?
- 6What does a typical day look like for a resident in terms of social engagement and activities, and how do you encourage participation for those who may be more reserved?
Personalized based on this facility's data
Key Review Excerpts
“My dad wasn't even there 24 hours and is back at the hospital. They let my dad fall and hit his head after my fa.ily and I told them REPEATEDLY that he needs a call light, bed alarm and rails on his bed.”
“They took care of my partner through his last days, in hospice, and did a fabulous job. They not only took care of him, but they took care of me as well.”
“My dad was treated good. The first 2-3 months was adjusting to him being there. I got angry a lot because I wanted someone with him 24/7. But I realized it’s a job to a majority of the staff and yes I encountered hateful and rude ones - but I also found love and kindness through most of them !”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has serious recurring protection issues, with multiple complaint-triggered deficiencies showing families have reported concerns about resident safety, care planning, and resident rights. The most concerning pattern involves repeated failures to protect residents from abuse and neglect, appearing in complaints from 2024 through 2025, alongside ongoing problems with care planning and resident rights. While the facility reports corrections, the persistence of protection failures across recent years warrants careful consideration before placement.
Dec 11, 2025Routine7
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 1, 2025Complaint5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Jan 17, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Oct 3, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Sep 12, 2024Complaint1
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Jul 26, 2024Routine3
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Federal Penalties
Fine
Aug 1, 2025
$57,960
Fine
Oct 3, 2024
$12,735
Ownership & Operations
Who Operates This Facility
Fairmont Skilled Nursing and Therapy
for profit
Chain Affiliation
Bridges Health
34 facilities nationwide
Chain avg rating: 3.6/5 · Rank 30 of 33
Ownership & Management
Owners
Bridges Employee Stock Ownership Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Official Website
Visit fairmontok.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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Capitol Hill Skilled Nursing and Therapy
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South Pointe Rehabilitation and Care Center
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