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Strong Medicare quality ratings; public reviewers often praise family-owned and involved ownership. Still worth an in-person visit.
based on 12 Google reviews
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Dobson Plaza has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: family-owned and involved ownership and compassionate end-of-life care. Review the component ratings and current source records before deciding.
Dobson Plaza is described by some families as a compassionate, family-owned facility that treats residents with dignity and provides a supportive environment across different levels of care. However, the facility lacks detailed feedback, and there is a notable report of negative staff interactions, suggesting a potential inconsistency in the quality of care provided.
Quality Themes
Tap a score for detailsStrengths
Rating Trends
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Distribution · 14 analyzed
Personalized based on this facility's data
Key Review Excerpts
“Dobson Plaza was my mother’s home for 2 ½ years and it became an important part of our family. Mom had the full experience – moving from the active environment on the 1st floor, to the slightly more limited 2nd floor, to her final bed on the restricted 3rd floor where she received compassionate care in the last 3 months of her life.”
“Excellent community with very caring people. What I like about Dobson is that it's family owned and operated. The owner is very involved in making sure all the residents are well cared for, which you don't see in many facilities.”
“horrible place very mean staff”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Dobson Plaza has had recurring deficiencies across multiple areas, with families filing complaints that triggered investigations into accident prevention and care quality issues. The facility has struggled most with abuse/neglect reporting procedures, care planning, and safety oversight, with these problems appearing across different surveys from 2023 to 2024. While all identified deficiencies show correction dates, the pattern of repeat issues in critical areas suggests ongoing challenges with consistent care standards.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Dobson Plaza
for profit
Marquis Health Services
87 facilities nationwide
Owners
Kohn, Arthur
Owner
Kohn, Charlotte
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit dobsonplaza.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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