Dobson Plaza
Strong Medicare quality ratings; families often praise family-owned and involved ownership. Still worth an in-person visit.
based on 11 Google reviews
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What this means for your family
Dobson Plaza is highly regarded by some families for its hands-on, family-owned management and compassionate care across different levels of residency. However, because the majority of positive reviews lack specific details, we recommend scheduling an in-person tour to observe staff-resident interactions firsthand and confirm if the care aligns with your loved one's needs.
Google Reviews
Google Reviews
11 reviews on Google“Dobson Plaza is described by some families as a compassionate, family-owned facility that treats residents with dignity and provides a supportive environment across different levels of care. However, the facility lacks detailed feedback, and there is a notable report of negative staff interactions, suggesting a potential inconsistency in the quality of care provided.”
Quality Themes
Tap a score for detailsStrengths
- Family-owned and involved ownership
- Compassionate end-of-life care
- Dignified treatment of residents
- Active, supportive environment
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that this is a family-owned facility, how does that ownership influence the daily culture and the way you interact with families?
- 2I noticed the facility has a high health inspection rating, but I’m curious how you are currently managing your staffing levels to ensure residents receive consistent, personalized attention?
- 3The reviews highlight your compassionate end-of-life and palliative care; could you share how your team supports families during those sensitive transitions?
- 4What does a typical day look like for a resident here, and how do you tailor activities to keep everyone engaged and active?
- 5How do you handle medical emergencies or sudden changes in a resident's health, particularly during overnight hours?
- 6Since the facility is known for treating residents with dignity, what specific steps do you take to ensure that residents feel truly at home and respected in their daily routines?
Personalized based on this facility's data
Key Review Excerpts
“Dobson Plaza was my mother’s home for 2 ½ years and it became an important part of our family. Mom had the full experience – moving from the active environment on the 1st floor, to the slightly more limited 2nd floor, to her final bed on the restricted 3rd floor where she received compassionate care in the last 3 months of her life.”
“Excellent community with very caring people. What I like about Dobson is that it's family owned and operated. The owner is very involved in making sure all the residents are well cared for, which you don't see in many facilities.”
“horrible place very mean staff”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Dobson Plaza has had recurring deficiencies across multiple areas, with families filing complaints that triggered investigations into accident prevention and care quality issues. The facility has struggled most with abuse/neglect reporting procedures, care planning, and safety oversight, with these problems appearing across different surveys from 2023 to 2024. While all identified deficiencies show correction dates, the pattern of repeat issues in critical areas suggests ongoing challenges with consistent care standards.
Jun 13, 2024Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Aug 4, 2023Routine6
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
May 2, 2023Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Ownership & Operations
Who Operates This Facility
Dobson Plaza
for profit
Chain Affiliation
Marquis Health Services
88 facilities nationwide
Ownership & Management
Owners
Kohn, Arthur
Owner
Kohn, Charlotte
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit dobsonplaza.com
Medicare data downloads
Original nursing home datasets
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