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Nursing HomeMedicaid Investigative

King Street Home INC

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

787 King Street, Port Chester, NY 10573120 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 77 Google reviews

5
4
3
2
1
King Street Home INC Nursing Home in Port Chester, NY — Street View
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1/ 10
low Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Above-median deficiencies (17 vs median 6.0)

Above average in NY · Below recommended RN staffing · Above recommended total nurse staffing · No penalties on record

Source: Medicare data

What this means for your family

This facility is highly recommended for short-term physical therapy and post-surgical recovery due to its excellent therapy team and clean environment. However, families should be aware of consistent reports regarding slow response times and staffing shortages; we strongly advise monitoring your loved one's daily hygiene and care needs closely if they require long-term or high-acuity support.

Google Reviews

Google Reviews

77 reviews on Google
King Street Home Inc. is a highly regarded facility for short-term rehabilitation, frequently praised for its bright, clean environment and professional therapy teams. While many families report exceptional, compassionate care, a recurring subset of reviews highlights significant concerns regarding understaffing, slow response times to call bells, and inconsistent hygiene care for long-term or medically complex residents.

Quality Themes

Tap a score for details
Food9.0Staff7.0Clean9.0Activities8.0Meds8.0Memory3.0Comms8.0ValueN/A

Strengths

  • Bright, clean, and well-maintained facility
  • Highly skilled physical and occupational therapy teams
  • Warm, professional, and compassionate nursing staff
  • Strong administrative communication and responsiveness

Concerns

  • Slow response times to call bells and requests for assistance (mentioned by 4 reviewers)
  • Inconsistent hygiene care and diaper changes (mentioned by 3 reviewers)
  • Understaffing, particularly during weekends or off-hours (mentioned by 3 reviewers)
  • Inadequate care for neurologically challenged or complex patients (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'12(1)'17(5)'19(8)'21(10)'23(2)'25(15)'26(8)

Distribution · 81 analyzed

5
62
4
4
3
0
2
5
1
10

How They Respond to Reviews

67%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the high staffing rating, how do you ensure that the responsiveness to call bells remains consistent during weekend and evening shifts?
  • 2Could you walk me through your specific protocols for hygiene and personal care to ensure that residents receive timely assistance throughout the day?
  • 3With the recent focus on physical and occupational therapy, how do you integrate these services into the daily routine for residents who need extra support?
  • 4How does your team adapt care plans for residents with complex neurological needs to ensure they receive the specialized attention they require?
  • 5I noticed your team is active in responding to feedback online; how do you use that family input to improve the day-to-day experience for residents?
  • 6What steps are being taken to address the recent health inspection findings to ensure the highest standards of safety and care for everyone in the home?

Personalized based on this facility's data


Key Review Excerpts

The staff—especially the physical therapy team are truly caring, empathetic, and dedicated to making you feel at home. They really helped me regain my sense of independence and confidence as I got back on my feet.

Rehab patient · 2025★★★★★

The clinical team was committed to providing medical and rehabilitation care above all expectation. The sides were kind, loving, patient and present for my husbands physical and emotional needs.

Long-term resident's family · 2024★★★★★

While I've been here with my grandmother it regularly takes OVER 40 minutes for a call button to be responded to and that's not just uncomfortable, it's unsafe.

Family member · 2022★★☆☆☆
Source: 77 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.75hrs
OK
Registered nurses for medical care
Total Nursing
4.94hrs
OK
All nurses + aides combined
Staff Turnover
45%
Lower is better (< 30% = good)
RN Turnover
47%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

5

measures

Worse Than Avg

10

measures

Mixed Results

2

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility58.5%
Worse than Avg
Here
58.5%
US
93.4%
NY
91.3%
Westchester
91.8%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility73.5%
Worse than Avg
Here
73.5%
US
95.5%
NY
95.3%
Westchester
95.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility4.8%
Better than Avg
Here
4.8%
US
19.4%
NY
20.2%
Westchester
16.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility6.6%
Better than Avg
Here
6.6%
US
12.1%
NY
18.9%
Westchester
20.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility10.9%
Better than Avg
Here
10.9%
US
19.5%
NY
13.3%
Westchester
14.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility20.2%
Worse than Avg
Here
20.2%
US
15.3%
NY
13.8%
Westchester
12.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility64.5%
Worse than Avg
Here
64.5%
US
81.8%
NY
77.0%
Westchester
74.7%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility64.4%
Worse than Avg
Here
64.4%
US
79.7%
NY
78.8%
Westchester
79.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.8%
Worse than Avg
Here
1.8%
US
1.6%
NY
1.2%
Westchester
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
Above state avg (7.6)
13 complaint-triggered

Families have filed multiple complaints leading to recent deficiencies in 2025, including serious medication management errors and problems with resident rights and care planning. The facility shows recurring issues across all surveys with fire safety systems, medication management, and care planning that persist despite corrections. While all deficiencies report corrections, the pattern of repeated violations in core care areas and recent complaint activity suggests ongoing quality concerns families should investigate thoroughly before choosing this facility.

Mar 30, 2026Complaint
3
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Apr 18, 2025Complaint
9
0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0573Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

0575Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

0577Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Jan 29, 2025Complaint
1
0346Potential for harm · PatternCorrected

Smoke Deficiencies

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Jan 11, 2024Routine
12
0604Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0712Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0921Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Nov 12, 2020Routine
15
0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0004Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0006Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0030Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

List the names and contact information of those in the facility.

0041Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0623Minimal · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Minimal · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Nov 21, 2018Routine
12
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0914Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0901Potential for harm · IsolatedCorrected

Electrical Deficiencies

Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

0921Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0623Minimal · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Ownership & Operations

Who Operates This Facility

Owner / Operator

King Street Home INC

Organization Type

for profit

Ownership & Management

Owners

Logan, Joan

Owner

50%

Wilner, Robert

Owner

50%

Key personnel

Logan, JoanOfficer / DirectorWilner, RobertOfficer / DirectorBorzykowski, JenniferManagerLogan, JoanManagerRiddle, AlbertManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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