Eagle Valley Meadows
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 75 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (9 vs median 6)
Below average in IN · Below recommended RN staffing · Below chain average · No penalties on record
What this means for your family
While many families report a clean environment and caring leadership, there is a recurring pattern of serious safety concerns regarding falls and medical neglect. We strongly advise you to conduct unannounced visits during weekends or evenings to verify staffing levels and to ask specifically about their fall prevention protocols and how they communicate medical changes to families.
Google Reviews
Google Reviews
75 reviews on Google“Eagle Valley Meadows receives highly polarized feedback, with many reviewers praising the facility's cleanliness, fresh environment, and the dedication of specific staff members like the Executive Director. However, a significant number of families report severe concerns regarding patient neglect, including unaddressed falls, dehydration, malnutrition, and poor communication during medical emergencies. Prospective families should weigh the positive reports of a welcoming atmosphere against the recurring, serious allegations of inadequate care and staffing shortages.”
Quality Themes
Tap a score for detailsStrengths
- Clean, odor-free facility environment
- Compassionate and attentive individual staff members
- Strong rehabilitation therapy team
- Welcoming and professional leadership
Concerns
- Frequent, unaddressed patient falls (mentioned by 4 reviewers)
- Neglect leading to malnutrition and dehydration (mentioned by 3 reviewers)
- Understaffing and lack of responsiveness on nights and weekends (mentioned by 2 reviewers)
- Poor communication and lack of accountability regarding medical issues (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 77 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that Eagle Valley Meadows has a strong reputation for cleanliness and a dedicated rehab team; how do you integrate that same level of attention into your daily dining and nutrition programs?
- 2Given the facility's current staffing levels, what specific protocols are in place to ensure residents receive consistent monitoring and assistance, especially during the night and weekend shifts?
- 3We are concerned about resident safety regarding fall prevention; could you walk us through the specific steps you take when a fall occurs and how you communicate those incidents to family members?
- 4I see that your leadership team is very active in responding to feedback online; how do you translate that commitment to communication into your daily interactions with families regarding their loved one's medical status?
- 5With your current focus on memory care, what specific activities or engagement programs are available to ensure residents remain active and socially connected throughout the day?
- 6How does your nursing team coordinate with the rehabilitation department to ensure that residents who are at risk for dehydration or malnutrition are receiving the necessary support during meal times?
Personalized based on this facility's data
Key Review Excerpts
“She was admitted at the weight of 70-75lbs and had gotten down to 57 lbs. She fell at this facility repeatedly! They stated, 'she has the right to fall. There is nothing they can do about it.'”
“I was adament that my mother would NEVER be placed in a facility. After an extended hospital stay, it was obvious that she would need rehab prior to makingnit home. We, unfortunatley, had 3 admissions over the summer as mom struggled with her health. Thankfully, her care team recognized her need for hospital care and was able to get her transferred quickly.”
“On his 8th day, he was rushed to the emergency room near death. He's still in the hospital where they are trying to undo the damaged he suffered from neglect”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Eagle Valley Meadows has concerning patterns with families filing 18 complaint-triggered deficiencies across multiple surveys. Recurring issues include medication management, infection control, and resident safety hazards appearing repeatedly from 2023 through 2025. While the facility corrects violations when cited, the persistence of similar problems—particularly around daily care assistance, nursing competency, and maintaining safe environments—suggests ongoing operational challenges that warrant careful evaluation during any visit.
Dec 9, 2025Complaint2
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Aug 1, 2025Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Aug 1, 2025Complaint1
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Oct 10, 2024Complaint6
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 21, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jun 6, 2024Routine12
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Eagle Valley Meadows
for profit
Chain Affiliation
American Senior Communities
91 facilities nationwide
Chain avg rating: 3.8/5 · Rank 81 of 91
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
75 reviews from families & visitors
Official Website
Visit asccare.com
Medicare data downloads
Original nursing home datasets
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