Wellbrooke of Avon
Strong Medicare quality ratings; families often praise top-tier rehabilitation and therapy teams. Still worth an in-person visit.
based on 108 Google reviews
Watch Wellbrooke of Avon
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is an excellent choice for rehabilitation, as the therapy teams are consistently rated as top-tier and highly effective. However, if you are considering long-term care, you must specifically investigate the nursing staff's responsiveness to call lights and their medication administration protocols, as several families have reported serious lapses in these areas.
Google Reviews
Google Reviews
108 reviews on Google“Wellbrooke of Avon is highly regarded for its exceptional rehabilitation and physical therapy teams, with many families praising the seamless transition into assisted living. While many residents enjoy a clean, modern environment and friendly staff, there are significant, recurring reports of nursing negligence, slow response to call lights, and medication errors. Families should prioritize verifying staffing levels and medication management protocols during their visit.”
Quality Themes
Tap a score for detailsStrengths
- Top-tier rehabilitation and therapy teams
- Clean and modern facility appearance
- Compassionate admissions and social services staff
- Engaging activities and life enrichment programs
Concerns
- Slow response to call lights and nursing requests (mentioned by 5 reviewers)
- Medication errors or delays in administration (mentioned by 3 reviewers)
- Inadequate staffing levels, particularly on weekends or evening shifts (mentioned by 3 reviewers)
- Issues with cleanliness and unpleasant odors in certain areas (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 110 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard great things about your rehabilitation and therapy teams; can you tell us more about how they work with residents to maintain mobility?
- 2What kind of life enrichment programs or social activities do you have planned to keep residents engaged with one another?
- 3How do you ensure that medication is administered accurately and on time, especially during shift changes?
- 4What is the protocol for responding to call lights during the evening and weekend hours when things might be quieter?
- 5How does the nursing team manage medical emergencies or sudden changes in health after regular business hours?
- 6We noticed your admissions team is very compassionate; how do you help new residents and their families transition into the community?
Personalized based on this facility's data
Key Review Excerpts
“The therapy team is fantastic working with me and other residents. The food is great! I would recommend and do recommend this facility to anyone looking for somewhere to call home.”
“The entire therapy team is amazing. The nursing staff is attentive and helpful with what I needed. I think everyone is top notch!”
“I could tell my husband was having issues with his breathing. I asked Nurse at least 3 times in 3 days to send him to Methodist for his Dr to evaluate. Nurse kept assuring me he was fine. I wish I'd have called ambulance myself...”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Wellbrooke of Avon shows recurring issues across multiple surveys, with families filing complaints about daily care and nursing competency. The facility has persistent problems in care planning, medication management, and basic resident care including wound care and daily living assistance. While all deficiencies were reportedly corrected, the pattern of repeated violations in core care areas suggests ongoing quality challenges that warrant careful evaluation during your visit.
Mar 13, 2026Routine5
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Keep all essential equipment working safely.
Mar 7, 2025Routine6
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
May 24, 2024Complaint2
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Feb 2, 2024Routine6
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Feb 2, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
Wellbrooke of Avon
for profit
Chain Affiliation
Trilogy Health Services
124 facilities nationwide
Chain avg rating: 4.0/5 · Rank 76 of 120
Ownership & Management
Owners
Putnam County Hospital
Owner · Organization
Barney, Leigh
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Davis, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
108 reviews from families & visitors
Official Website
Visit wellbrookeofavon.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Brooke Knoll Village
< 1 miNursing Home · Avon, IN
Westside Retirement Village
1.5 miNursing Home · Indianapolis, IN
Eagle Valley Meadows
3.0 miNursing Home · Indianapolis, IN
Washington Healthcare Center
3.4 miNursing Home · Indianapolis, IN
Envive of Indianapolis
4.0 miNursing Home · Indianapolis, IN
Brownsburg Health Care Center
4.3 miNursing Home · Brownsburg, IN