Envive of Indianapolis
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 30 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (17 vs median 6)
- High RN turnover (56%)
Below average in IN · Below recommended RN staffing · Below chain average · No penalties on record
What this means for your family
While some families report positive experiences with the activity staff and administrative transitions, the facility faces serious, recurring allegations regarding hygiene and basic resident care. If you are considering this facility, we strongly recommend conducting an unannounced visit to check the cleanliness of the rooms and asking specifically about their protocols for medication management and daily grooming assistance.
Google Reviews
Google Reviews
30 reviews on Google“Envive of Indianapolis receives highly polarized feedback, with some families praising specific staff members and recent improvements in activities, while others report severe neglect and poor hygiene. Recurring complaints focus on understaffing, lack of basic care like grooming or medication management, and poor communication between the facility and families. Prospective families should be aware that experiences appear to vary significantly depending on the specific nursing staff and administrative responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Engaged and active Activity Director
- Helpful administrative staff for transitions
- Some compassionate nursing staff members
Concerns
- Poor hygiene and cleanliness (smells, matted hair, dirty carpets) (mentioned by 4 reviewers)
- Understaffing and lack of basic resident care (mentioned by 5 reviewers)
- Poor communication and lack of follow-through (mentioned by 3 reviewers)
- Theft of personal items and clothing (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about your Activity Director; could you tell us more about the specific types of programs and outings available to keep residents engaged?
- 2How does the administrative team support families during the initial transition period to ensure everything goes smoothly?
- 3What specific protocols do you have in place to ensure the facility remains clean, fresh-smelling, and well-maintained for the residents?
- 4Can you walk us through your process for medication management and how you ensure accuracy and follow-through with physician orders?
- 5How do you manage staffing levels during night shifts or weekends to ensure that basic care needs and personal hygiene are consistently met?
- 6What is the communication plan for notifying family members about changes in a resident's health or any incidents that occur?
Personalized based on this facility's data
Key Review Excerpts
“Kenya is the best Activity Director this place has had she does so many great things!!! She does nails and makes sure her residents are happy she takes US on outings like Walmart and McDonald's.”
“My father was there due to the fact that is the only place that would accept his insurance at the time. We ama him from here they don't have phones in the rooms they don't have phone jacks.”
“Of all the facilities Gary has been in, Envive Healthcare of Indianapolis is by FAR the best and most professional.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
10
measures
3
measures
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of recurring deficiencies across multiple years, with families filing 15 complaint-triggered reports. The most problematic areas include safety and accident prevention, medication management, and fire safety/building compliance issues that repeatedly resurface despite corrections. While deficiencies are marked as corrected, the pattern of the same problems reoccurring—particularly safety hazards and medication errors—suggests ongoing operational challenges that families should carefully consider.
Mar 4, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Sep 5, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jun 3, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 19, 2025Complaint2
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Feb 14, 2025Routine20
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Feb 14, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ownership & Operations
Who Operates This Facility
Envive of Indianapolis
for profit
Chain Affiliation
Envive Healthcare
13 facilities nationwide
Chain avg rating: 2.7/5 · Rank 10 of 13
Ownership & Management
Owners
Beachway Property Holdings LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Official Website
Visit envivehealthcare.com
Medicare data downloads
Original nursing home datasets
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