Dyer Nursing and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 108 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (25 vs median 6)
Bottom 25% in IN · Worst in CASA CONSULTING chain · $23,257 in fines
What this means for your family
This facility's therapy department is frequently praised for helping patients recover, but the facility suffers from significant, recurring issues with understaffing and communication. Before choosing this facility, we strongly recommend visiting during off-hours to observe staffing levels and asking specific questions about their medication management protocols and how they handle family updates.
Google Reviews
Google Reviews
108 reviews on Google“Dyer Nursing and Rehabilitation Center receives highly polarized feedback, with families either praising the facility as a caring, clean, and effective rehabilitation environment or condemning it for severe neglect and poor communication. While some residents and families report excellent therapy outcomes and compassionate nursing staff, others cite critical issues including understaffing, unhygienic conditions, and significant failures in medication management and basic patient care.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy programs
- Some highly dedicated and compassionate nursing staff
- Clean, well-decorated, and spacious facility environment
- Successful transitions from rehab to assisted living
Concerns
- Chronic understaffing leading to long response times for call lights (mentioned by 7 reviewers)
- Poor communication from administrative and nursing staff regarding patient health (mentioned by 6 reviewers)
- Inadequate hygiene and patient neglect (soiled diapers, lack of feeding assistance) (mentioned by 5 reviewers)
- Medication management errors and mismanagement (mentioned by 2 reviewers)
- Unprofessional staff behavior and perceived lack of empathy (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 109 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about the physical and occupational therapy programs here; how would you tailor a rehab plan for our family member?
- 2Since we noticed the facility is very clean and well-decorated, what kind of daily social activities or outings are available to keep residents engaged?
- 3How does the nursing team ensure that medication is administered accurately and that any changes in health are communicated to us promptly?
- 4What specific protocols are in place to ensure that call lights are answered quickly and that residents receive timely assistance with personal hygiene and meals?
- 5In the event of a medical emergency after hours, what is the process for notifying the family and coordinating with doctors?
- 6We appreciate that the administration takes time to respond to feedback; how do you involve families in the ongoing improvement of care and dining services?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Dyer Nursing and Rehabilitation Center are great...they take good care of the patients ....and I thank them for taking good care of my sister.”
“Do not trust them with your loved one if in need of life saving medication. Check their State of Indiana audit - mismanagement of medication. They caused my mother to go into seizure by not giving her the required seizure medication.”
“Everything seèms clean. No bad smell. Rooms clean but nurses at their stations don't seem to know answers to questions... I pressed it multiple times for more water, no one came!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of repeated complaints and deficiencies across multiple care areas. Families have filed 38 complaint-triggered reports over three years, highlighting persistent issues with daily care assistance, medication management, and safety supervision. The facility has struggled with recurring problems in wound care, infection control, and maintaining safe environments, with many deficiencies repeating across multiple surveys despite reported corrections. While all violations show correction dates, the frequency and repetitive nature of serious care deficiencies warrant careful consideration before choosing this facility.
Mar 3, 2026Complaint1
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Jan 22, 2026Complaint3
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Nov 25, 2025Complaint3
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 11, 2025Complaint1
Administration Deficiencies
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Jun 19, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Feb 11, 2025Routine27
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Services Deficiencies
Meet other general requirements that are deficient.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Federal Penalties
Fine
Apr 5, 2024
$8,824
Fine
Apr 5, 2024
$14,433
Ownership & Operations
Who Operates This Facility
Dyer Nursing and Rehabilitation Center
for profit
Chain Affiliation
Casa Consulting
7 facilities nationwide
Chain avg rating: 1.1/5 · Rank 3 of 7 (Worst)
Ownership & Management
Owners
Major Hospital
Owner · Organization
Kurtz, Elisheva
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Rothner, Daniel
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Rothner, William
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Rudolph, Kimberly
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Vales, Adam
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
108 reviews from families & visitors
Official Website
Visit dyerhc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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