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Medicare shows an abuse citation on record. Review the linked inspection sources and ask the facility about corrective action before deciding.
based on 125 Google reviews
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Medicare shows an abuse citation on record. Read the linked source details, ask the administrator what corrective action was taken, and independently verify the facility’s current status before deciding.
Del Rosa Villa is highly regarded by many for its vibrant activities department and dedicated physical therapy team that aids in patient recovery. However, families should be aware of serious, recurring allegations regarding delayed response to call lights and inconsistent hygiene standards. While some recent reviews praise the cleanliness and new management, older and more recent critical reviews highlight significant concerns regarding staff responsiveness and neglect.
Quality Themes
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Concerns
Rating Trends
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Distribution · 127 analyzed
The owner uses highly templated, repetitive responses that fail to address specific allegations such as medical neglect, cleanliness, or fraudulent reviews. Every response follows a rigid structure of thanking the user and providing a contact number or a standard polite phrase.
Personalized based on this facility's data
Key Review Excerpts
“The gentleman in physical therapy is a true miracle worker. He was able to consistently work with my daughter an after a full yr was has been able to get herself out of bed and to the bathroom!”
“The activity department does very good with decorations for every holiday they cook different meals they are the best marketa take us out to the casino they have different activities for us to do they take us out shopping”
“They left my mom in her pop for 4 hours!”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Del Rosa Villa shows concerning patterns with families filing multiple complaints about resident protection and care quality. The facility has recurring problems with safety hazards, resident rights violations, and medication management across multiple inspections. Most troubling, recent deficiencies from 2026 remain uncorrected, including basic safety issues and care planning failures, suggesting ongoing operational challenges that families should carefully evaluate.
Administration Deficiencies
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Federal Penalties
Fine
Nov 13, 2024
$43,930
Del Rosa Villa
for profit
Pacs Group
274 facilities nationwide
Chain avg rating: 2.9/5 · Rank 192 of 260
Owners
Providence Group of Southern California LLC
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
125 reviews from families & visitors
Official Website
Visit delrosavillapostacute.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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