Dayspring of Miami Valley Hlth Care Center & Rehab
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 161 Google reviews
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What this means for your family
This facility is highly regarded for its physical therapy program and clean environment, making it a potential option for short-term rehab. However, families should be extremely cautious regarding long-term care; multiple reviewers report significant issues with call light response times and hygiene. We strongly recommend daily, unannounced visits if you choose this facility to ensure your loved one's needs are being met.
Google Reviews
Google Reviews
161 reviews on Google“Dayspring of Miami Valley receives highly polarized feedback, with many reviewers praising the facility's cleanliness, professional therapy team, and friendly staff. However, a significant number of families report serious concerns regarding neglect, slow response times to call lights, poor communication, and issues with personal property. Families considering this facility should be aware of these starkly contrasting experiences, which suggest inconsistent care quality.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Highly effective physical therapy department
- Friendly and professional nursing staff
- Welcoming, home-like atmosphere
Concerns
- Slow response to call lights and basic patient needs (mentioned by 7 reviewers)
- Neglect regarding hygiene and incontinence care (mentioned by 6 reviewers)
- Poor communication with families regarding medical updates or transfers (mentioned by 5 reviewers)
- Loss or mishandling of resident personal property (mentioned by 3 reviewers)
- Inconsistent dietary management for diabetic residents (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 130 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much care you put into responding to family feedback; how do you ensure that families are kept updated on medical changes or transfers?
- 2We've heard great things about the physical therapy department here; can you tell us more about how the therapy team works with residents to maintain their mobility?
- 3What specific protocols are in place to ensure that call lights are answered promptly and that all personal hygiene needs are met consistently?
- 4How does the nursing team manage medication schedules and dietary requirements, especially for residents with specific needs like diabetes?
- 5Can you describe what a typical day looks like for residents in terms of social activities and engagement with the community?
- 6In the event of a medical emergency after hours, what is the process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“My husband was there for rehab from a fractured hip. The staff was fantastic. They did everything possible to make him more comfortable. Every employee was so caring and attentive to both him and me.”
“My mother-in-law has been in an out of the E.R due to UTI and sepsis. She has been left to lay in her own mess for too many hours.”
“It takes 45 minutes to an hour and a half to get a staff member to respond to a nurse call button. Needs to be condemned.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has notable issues with families filing 5 complaint-triggered reports about medication management, safety hazards, nutrition, and care quality, indicating recurring concerns that prompted external reports. The most frequent problems involve safety hazard prevention, fire safety systems, and medication management. While all deficiencies show correction dates, the pattern of complaints suggests ongoing quality issues that families should investigate during visits.
Dec 23, 2024Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nov 6, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Sep 12, 2024Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
May 31, 2023Complaint1
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Apr 23, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jun 3, 2021Routine4
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ownership & Operations
Who Operates This Facility
Dayspring of Miami Valley Hlth Care Center & Rehab
for profit
Chain Affiliation
Carespring
16 facilities nationwide
Chain avg rating: 4.2/5 · Rank 8 of 16 (Best)
Ownership & Management
Owners
Carespring Health Care Holdings Lp
Owner · Organization
Barry N Bortz 06042009 Tr
Owner (parent company) · Organization
Bortz Family Trust/key Bank Trustee
Owner (parent company) · Organization
Eppers, David
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
161 reviews from families & visitors
Official Website
Visit carespring.com
Medicare data downloads
Original nursing home datasets
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