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Nursing HomeMedicaid Top Rated

Springfield Masonic Community

Strong Medicare quality ratings; families often praise beautiful, well-maintained campus and buildings. Still worth an in-person visit.

3 Masonic Drive, Springfield, OH 4550184 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 105 Google reviews

5
4
3
2
1

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What this means for your family

While the independent living and memory care units receive praise for their atmosphere, the skilled nursing department has recurring reports of neglect and slow response times. We strongly recommend that families conduct unannounced visits to the nursing wing and ask specifically about staff-to-resident ratios during evening and weekend shifts.

Google Reviews

Google Reviews

105 reviews on Google
Springfield Masonic Community is frequently praised for its beautiful, well-maintained campus and scenic grounds, with many visitors and family members describing it as an inviting place to live. However, there are serious concerns regarding the quality of care in the skilled nursing and assisted living units, specifically involving hygiene, responsiveness to call lights, and medication management. Families considering this facility should distinguish between the positive independent living experience and the reported challenges within the higher-acuity care areas.

Quality Themes

Tap a score for details
Food4.0Staff6.0Clean7.0Activities9.0Meds2.0Memory8.0Comms3.0Value7.0

Strengths

  • Beautiful, well-maintained campus and buildings
  • Active independent living community
  • Friendly and welcoming atmosphere
  • Scenic location

Concerns

  • Slow response times to call lights and neglect of hygiene (mentioned by 2 reviewers)
  • Poor quality of food and dining services (mentioned by 2 reviewers)
  • Unexplained injuries or bruising (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(18)'19(37)'21(12)'23(1)'25(1)

Distribution · 106 analyzed

5
77
4
16
3
8
2
0
1
5

How They Respond to Reviews

3%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the beautiful, active campus here, how are residents in the nursing home integrated into the broader community activities and social events?
  • 2I noticed some feedback regarding dining experiences; could you walk me through how the facility gathers resident feedback on meals and what recent improvements have been made to the menu?
  • 3With a 5-star staffing rating, what is your current protocol for monitoring call lights to ensure residents receive timely assistance?
  • 4Can you explain your internal process for documenting and communicating any changes in a resident's physical condition or skin integrity to family members?
  • 5How does your nursing team coordinate with families to ensure consistent communication regarding medication management and health updates?
  • 6Regarding the recent state violations, what specific steps has the leadership team taken to address those findings and prevent similar issues moving forward?

Personalized based on this facility's data


Key Review Excerpts

My mom was in pathways and I can't say enough about the care she received.

Memory care family member · 2021★★★★★

The skilled nursing care at Masonic Home was horrible. The rooms had dirty stained carpet; trash overflowing in rooms; and horrible food. My mother was not given her medicines in a timely manner.

Skilled nursing family member · 2018☆☆☆☆

The staff let him lay in wet attends from 10am til i stayed on his call light after being told i couldnt change him at 5pm. This wasnt just a one time deal.

Skilled nursing family member · 2019☆☆☆☆
Source: 105 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.49hrs
OK
Registered nurses for medical care
Total Nursing
4.92hrs
OK
All nurses + aides combined
Staff Turnover
42%
Lower is better (< 30% = good)
RN Turnover
35%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
OH
28.2%
Clark
17.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility23.4%
Worse than Avg
Here
23.4%
US
15.3%
OH
6.9%
Clark
11.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility29.1%
Worse than Avg
Here
29.1%
US
19.4%
OH
21.6%
Clark
17.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility16.9%
Worse than Avg
Here
16.9%
US
14.4%
OH
5.8%
Clark
10.5%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.4%
Better than Avg
Here
98.4%
US
95.5%
OH
94.5%
Clark
91.1%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility9.7%
Worse than Avg
Here
9.7%
US
3.2%
OH
3.3%
Clark
2.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.1%
Better than Avg
Here
97.1%
US
79.7%
OH
75.6%
Clark
76.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.9%
Better than Avg
Here
98.9%
US
81.8%
OH
78.4%
Clark
80.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.0%
Better than Avg
Here
1.0%
US
1.6%
OH
1.2%
Clark
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Well below state avg (10.1)
1 complaint-triggered

Springfield Masonic Community shows recurring deficiencies across three surveys in building safety systems, care planning, and medication management. Safety issues include fire alarm systems, electrical problems, and emergency lighting that appeared in multiple inspections. Care planning deficiencies occurred in all three surveys, suggesting ongoing challenges with resident assessments and comprehensive care plans. All violations were corrected according to provider reports, but the pattern of repeated issues warrants discussion during your visit.

Mar 5, 2026Complaint
1
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 9, 2023Routine
6
0131Potential for harm · PatternCorrected

Construction Deficiencies

Meet requirements for sections of health care facilities separated by fire resistive construction.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Feb 27, 2020Routine
7
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0912Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Jan 10, 2019Routine
11
0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0291Potential for harm · PatternCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0712Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0914Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0770Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Springfield Masonic Community

Organization Type

nonprofit

Ownership & Management

Key personnel

Dickerscheid, RichardOfficer / DirectorDuncan, StevenOfficer / DirectorEvans, StanOfficer / DirectorFagans, MaureenOfficer / DirectorMcdorman, MichaelOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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