Nursing HomeMedicaid

Friends Extended Care Center

Strong Medicare quality ratings; public reviewers often praise beautiful, well-maintained grounds. Still worth an in-person visit.

150 East Herman Street, Yellow Springs, OH 45387|59 beds|Licensed & active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

3.8/5

based on 14 Google reviews

(937) 767-7363 Directions Website

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What this means for your family

Friends Extended Care Center has a strong overall Medicare rating. Public reviewers frequently mention: beautiful, well-maintained grounds and professional and attentive administrative leadership. Review the component ratings and current source records before deciding.

Google Reviews

14 public Google reviews available

Friends Extended Care Center receives polarized feedback, with long-term residents' families praising the beautiful grounds and professional administration, while others report severe neglect and unprofessional conduct. Recent negative experiences highlight significant concerns regarding basic hygiene, patient dignity, and staff responsiveness. Prospective families should be aware of the stark contrast between the facility's pleasant physical environment and the reported failures in direct patient care.

Quality Themes

Tap a score for details

Strengths

Beautiful, well-maintained grounds
Professional and attentive administrative leadership
Effective outpatient physical therapy services
Engaging family-oriented activities

Concerns

Neglect of basic patient care and hygiene (mentioned by 2 reviewers)
Unprofessional and rude staff behavior (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 14 analyzed

How They Respond to Reviews

14%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1The grounds here look absolutely beautiful; how often do residents get to enjoy time outdoors in the garden areas?
2We've heard great things about your family-oriented activities; could you tell us more about how residents stay engaged with the community?
3How does the nursing team approach daily personal care and hygiene routines to ensure every resident's dignity is maintained?
4With the high CMS health inspection rating, what specific protocols do you have in place to ensure medication management is always accurate and safe?
5Could you walk us through the process for handling medical emergencies or sudden changes in a resident's condition during the night?
6We noticed the administrative leadership is highly regarded; how does the management team support the frontline staff in maintaining a professional and kind environment?

Personalized based on this facility's data

Key Review Excerpts

“Administrator Hannah was fabulous, friendly, professional, kept me informed of medical or social concerns, and truly seemed to love my mom.”

Long-term resident's family · 2019★★★★★

“Ignored my family member during the stay. Did not bathe nor care for family member. When I picked up family member, they tried to refused personal belongings, stating " they did not know where any of it was located".”

Family member of resident · 2024★☆☆☆☆

“Rob, the Physical Therapist who worked with me during my initial rehabilitation was awesome. He was both knowledgeable and attentive.”

Rehab patient · 2018★★★★★

Source: 14 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.65hrs

86%

Registered nurses for medical care

Total Nursing

4.56hrs

All nurses + aides combined

Staff Turnover

32%

Lower is better (< 30% = good)

RN Turnover

33%

Lower is better (< 30% = good)

RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility35.8%

Worse than Avg

Here

35.8%

12.1%

28.2%

Greene

21.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents whose walking got worse

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

15.3%

6.9%

Greene

9.0%

Residents on antipsychotic medication

↓ Lower is better

This Facility21.0%

Worse than Avg

Here

21.0%

15.5%

9.4%

Greene

6.7%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility97.7%

Better than Avg

Here

97.7%

93.4%

92.6%

Greene

84.3%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility28.4%

Worse than Avg

Here

28.4%

19.4%

21.6%

Greene

17.7%

Residents needing more daily help over time

↓ Lower is better

This Facility5.9%

Mixed vs Avgs

Here

5.9%

14.4%

5.8%

Greene

8.3%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility77.6%

Mixed vs Avgs

Here

77.6%

81.8%

78.4%

Greene

58.5%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility77.0%

Mixed vs Avgs

Here

77.0%

79.8%

75.6%

Greene

62.2%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility4.7%

Worse than Avg

Here

4.7%

1.6%

1.2%

Greene

1.3%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

22findings in history

Latest survey: 3 · well below OH avg (10.1)

Friends Extended Care Center has 18 deficiencies across three surveys with no complaint-driven issues, suggesting problems were caught through routine inspections rather than resident concerns. The facility shows recurring issues with fire safety systems, infection control, and resident financial rights management. Most concerning is the repeated citation for resident fund notification across multiple surveys, indicating this administrative issue persists despite correction attempts.

Feb 19, 2026Routine10 findings

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0908Potential for harm · WidespreadCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0100Potential for harm · WidespreadCorrected

Construction Deficiencies

Meet other general requirements.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0232Potential for harm · PatternCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Jun 22, 2023Routine6 findings

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0351Potential for harm · Pattern

Smoke Deficiencies

Install an approved automatic sprinkler system.

0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Aug 27, 2021Routine6 findings

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0781Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0569Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Friends Extended Care Center

Organization Type

nonprofit

Ownership & Management

Key personnel

Zalar, KarlW-2 Managing EmployeeBean, RodneyOfficer / DirectorCooper, AnnOfficer / DirectorJackson, KevinOfficer / DirectorPorter, ElizabethOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(937) 767-7363

friendshealthcare.org

150 East Herman Street

Yellow Springs, OH 45387

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

14 reviews from families & visitors

Official Website

Visit friendshealthcare.org

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.