Wright Rehabilitation and Healthcare Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 131 Google reviews

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What this means for your family
While many families report excellent outcomes from the rehabilitation therapy team, the facility has a recurring pattern of serious neglect complaints regarding hygiene and medication management. If you choose this facility, we strongly recommend frequent, unannounced visits and active advocacy to ensure your loved one's basic needs are consistently met.
Google Reviews
Google Reviews
131 reviews on Google“Wright Rehabilitation and Healthcare Center receives highly polarized feedback, with many families praising the staff's dedication and the effectiveness of the physical therapy team. However, a significant number of reviewers report serious concerns regarding neglect, including poor hygiene, delayed response times for assistance, and medication errors. Families considering this facility should be aware of these starkly different experiences and conduct thorough, in-person monitoring.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Warm, compassionate nursing staff
- Clean and well-maintained facility
- Strong communication with families
Concerns
- Neglect of basic hygiene (infrequent bathing, residents left in soiled linens) (mentioned by 12 reviewers)
- Slow response to call lights and requests for assistance (mentioned by 6 reviewers)
- Medication management errors and administration issues (mentioned by 4 reviewers)
- Poor communication and difficulty reaching staff by phone (mentioned by 3 reviewers)
- Inadequate staffing levels, particularly on weekends (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 132 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about the physical and occupational therapy programs here; how do you tailor those sessions to a resident's specific recovery goals?
- 2It's great to see that the management team is so active in responding to feedback; how does the facility use family input to improve daily care routines?
- 3What specific protocols are in place to ensure that hygiene needs, like regular bathing and linen changes, are met consistently throughout the day and night?
- 4How does the nursing team manage medication administration and double-check accuracy, especially during shift changes or on weekends?
- 5What is the process for responding to call lights, and how do you ensure staff are available to assist residents promptly when they need help?
- 6In the event of a medical emergency after hours, what is the immediate procedure for contacting physicians and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapists provided e stim and got my dad walking after the doctors at Mercy Health said he would never do anything again.”
“My mother in law was here for about 5 months and my wife and I could not have ask for a better group of healthcare professionals. Anytime any concerns came up in regards to her health they were addressed and any urgent matters were always taken very seriously.”
“Waiting 2 weeks to give someone a bath, leaving them in their own waste for 40 minutes, letting them fall when they’ve specifically said they were to weak after physical therapy to transfer themself.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Wright Rehabilitation and Healthcare Center has recurring issues with fire safety and smoke barriers appearing across multiple surveys, plus ongoing problems with resident care planning and treatment delivery. Families have filed complaints triggering 8 deficiencies, including recent concerns about resident protection from abuse and accident prevention. While all deficiencies show correction dates, the pattern of repeated fire safety violations and complaint-driven issues warrants careful consideration before placement.
Nov 19, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 20, 2025Complaint3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 3, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Dec 27, 2023Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Mar 16, 2023Routine18
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Feb 12, 2020Routine13
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operations
Who Operates This Facility
Wright Rehabilitation and Healthcare Center
for profit
Chain Affiliation
Crown Healthcare Group
9 facilities nationwide
Chain avg rating: 1.8/5 · Rank 3 of 9
Ownership & Management
Owners
Mrs Family Trust
Owner · Organization
Crown Ohio Holdco INC
Owner (parent company) · Organization
Fejcc Trust
Owner (parent company) · Organization
Mdatas Trust
Owner (parent company) · Organization
Mrs Family Trust
Owner (parent company) · Organization
Shkop, Benjamin
Owner (parent company)
Singer, Meir
Owner (parent company)
Weintraub, Moshe
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
131 reviews from families & visitors
Official Website
Visit wrightrehabcenter.com
Medicare data downloads
Original nursing home datasets
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