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Strong Medicare quality ratings; public reviewers often praise compassionate and friendly nursing staff. Still worth an in-person visit.
based on 62 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Crescent Care of Elgin has a strong overall Medicare rating. Public reviewers frequently mention: compassionate and friendly nursing staff and engaging and varied resident activities. Review the component ratings and current source records before deciding.
Crescent Care of Elgin receives overwhelmingly positive feedback from families who praise the facility for its compassionate, friendly, and attentive nursing and administrative staff. While most reviewers highlight a clean environment and engaging activities, a few critical reports raise concerns regarding inconsistent care quality, hygiene issues, and poor ventilation. Families should weigh the strong sense of community and staff dedication against the potential for variability in care standards.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
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Distribution · 66 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“The Activity Director Jobany is so great planning all kinds of fun things for the Residents, and everyone really likes him.”
“There was not one person who worked there that was anything other than competent, helpful, and pleasant - to us as visitors, and to my parents - from the guy mopping the floor, to the nursing staff, to the activities staff, to management.”
“Crescent Care is well maintained and has many caring, supportive staff members whom took wonderful care of our father. Especially want to recognize Taitiana, Lupe, Jackie and Melissa as amazing care providers.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families filed complaints about accident prevention issues that have repeatedly surfaced in inspections, along with concerns about abuse prevention policies and adequate nursing staffing. The facility shows persistent problems with infection control, accident hazards, and daily care assistance across multiple surveys from 2023 through early 2025. While all deficiencies have correction dates, the recurring pattern of safety and care issues, particularly those that prompted family complaints, warrants careful consideration during any visit.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Federal Penalties
Fine
Nov 16, 2023
$32,445
Payment Denial
Nov 16, 2023
22-day denial
Fine
Nov 13, 2023
$2,797
Fine
Nov 6, 2023
$2,447
Fine
Oct 30, 2023
$2,098
Fine
Oct 23, 2023
$1,748
Fine
Oct 2, 2023
$3,174
Crescent Care of Elgin
for profit
Owners
Citadel Opco Holding, LLC
Owner · Organization
Glat, David
Owner
Silver, Moshe
Owner
Key personnel
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Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
62 reviews from families & visitors
Official Website
Visit crescentcareelgin.com
Medicare data downloads
Original nursing home datasets
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