Nursing HomeMedicaid Needs closer review

River View Rehab Center

Medicare shows an abuse citation on record. Review the linked inspection sources and ask the facility about corrective action before deciding.

50 North Jane, Elgin, IL 60123|203 beds|Licensed & active

2/5

Medicare

Inspection

Quality

Staffing

Google rating

3.1/5

based on 30 Google reviews

(847) 697-3750 Directions Website

Street View

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6flags

Review before deciding

Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

Abuse citation on record
Low overall rating (2/5 stars)
Low health inspection rating (2/5 stars)
Low staffing rating (2/5 stars)
5 Medicare penalties on record
Above-median findings in the latest survey (15 vs median 11)

Source: Medicare data

What this means for your family

Medicare shows an abuse citation on record. Read the linked source details, ask the administrator what corrective action was taken, and independently verify the facility’s current status before deciding.

Google Reviews

34 public Google reviews available

River View Rehab Center faces severe and consistent allegations of neglect, poor hygiene, and unprofessional conduct. While a few reviewers praise the rehab department and individual staff members, the majority of recent feedback highlights dangerous lapses in patient safety, lack of communication, and unsanitary living conditions.

Quality Themes

Tap a score for details

Strengths

Rehab therapy department
Select individual staff members
Convenient location

Concerns

Neglect and lack of patient safety (falls/injuries) (mentioned by 4 reviewers)
Poor hygiene and unsanitary facility conditions (mentioned by 4 reviewers)
Unprofessional, rude, or inattentive staff (mentioned by 4 reviewers)
Lack of communication from administration (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 34 analyzed

How They Respond to Reviews

17%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1I noticed some great feedback regarding your rehab therapy department; could you tell me more about how the therapists work with residents to maintain their mobility?
2How does the facility manage daily cleaning schedules and room sanitation to ensure a comfortable environment for everyone?
3What specific protocols are in place to prevent falls and ensure resident safety during the night or when staff levels change?
4Could you describe the meal planning process and how you ensure the dining experience is both nutritious and enjoyable for the residents?
5How does the administration ensure that families are kept informed and updated on any changes in a resident's care or health status?
6What does a typical day of social activities and engagement look like for the residents here?

Personalized based on this facility's data

Key Review Excerpts

“We just transferred my parent out of here after only being here 4 months. In this short time the things this home has been dishonest, negligent and borderline abusive with are as follows: insurance fraud, lack of care or desire to act over threats of bodily harm and death by another resident.”

Long-term resident's family · 2025★☆☆☆☆

“They suck! They ain’t clean and the staff steal your family members cloths! The food suck! They need to be closed down!! It’s a darn shame!! The service there is terrible! They let my family member fall so many times and he broke his hip and they never said nothing!”

Long-term resident's family · 2025★☆☆☆☆

“This facility with it’s current “ownership“ has gone rogue on care. I’ve witnessed great decline in patient care and facility management. No contact from administration or social services regarding patient.”

Long-term resident's family · 2025★☆☆☆☆

Source: 34 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.76hrs

Registered nurses for medical care

Total Nursing

1.97hrs

48%

All nurses + aides combined

Staff Turnover

33%

Lower is better (< 30% = good)

RN Turnover

31%

Lower is better (< 30% = good)

Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents on antipsychotic medication

↓ Lower is better

This Facility62.6%

Worse than Avg

Here

62.6%

15.4%

21.7%

Kane

21.1%

Residents with depression symptoms

↓ Lower is better

This Facility45.7%

Mixed vs Avgs

Here

45.7%

12.8%

54.2%

Kane

63.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility6.3%

Better than Avg

Here

6.3%

19.0%

20.6%

Kane

20.7%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility30.8%

Worse than Avg

Here

30.8%

19.5%

18.3%

Kane

17.2%

Residents whose walking got worse

↓ Lower is better

This Facility2.4%

Better than Avg

Here

2.4%

14.1%

14.3%

Kane

13.8%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility98.7%

Better than Avg

Here

98.7%

93.5%

90.3%

Kane

89.0%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility54.2%

Worse than Avg

Here

54.2%

82.0%

69.7%

Kane

68.1%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility69.6%

Mixed vs Avgs

Here

69.6%

79.8%

63.1%

Kane

60.4%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

2.2%

Kane

1.4%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

67findings in history

5penalties

Latest survey: 15 · above IL avg (12.0)

26 complaint-triggered findings

$613,285 in fines

River View Rehab Center shows a concerning pattern with multiple complaint-driven investigations, as families have filed reports leading to 25 deficiencies. The facility has persistent problems in three main areas: protection from abuse and neglect (with 15 violations across recent years), quality of daily care assistance, and fire safety systems. While all violations show correction dates, the recurring nature of abuse protection failures and complaint frequency suggest ongoing care quality issues that warrant careful consideration before placement.

Apr 24, 2026Complaint1 finding

0600Potential for harm · IsolatedCorrected