River View Rehab Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 29 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (17 vs median 11.0)
Bottom 25% in IL · Below recommended RN staffing · Significantly below average staffing · Best in ICARE CONSULTING SERVICES chain · $613,285 in fines · Abuse citation
What this means for your family
Given the consistent and severe reports of neglect, poor hygiene, and lack of administrative communication in recent years, this facility poses significant risks. If you are considering this location, we strongly advise looking elsewhere, or if you must proceed, conduct an unannounced visit and speak directly with current residents' families to verify if safety standards have improved.
Google Reviews
Google Reviews
29 reviews on Google“River View Rehab Center faces severe and consistent allegations of neglect, poor hygiene, and unprofessional conduct. While a few reviewers praise the rehab department and individual staff members, the majority of recent feedback highlights dangerous lapses in patient safety, lack of communication, and unsanitary living conditions.”
Quality Themes
Tap a score for detailsStrengths
- Rehab therapy department
- Select individual staff members
- Convenient location
Concerns
- Neglect and lack of patient safety (falls/injuries) (mentioned by 4 reviewers)
- Poor hygiene and unsanitary facility conditions (mentioned by 4 reviewers)
- Unprofessional, rude, or inattentive staff (mentioned by 4 reviewers)
- Lack of communication from administration (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed some great feedback regarding your rehab therapy department; could you tell me more about how the therapists work with residents to maintain their mobility?
- 2How does the facility manage daily cleaning schedules and room sanitation to ensure a comfortable environment for everyone?
- 3What specific protocols are in place to prevent falls and ensure resident safety during the night or when staff levels change?
- 4Could you describe the meal planning process and how you ensure the dining experience is both nutritious and enjoyable for the residents?
- 5How does the administration ensure that families are kept informed and updated on any changes in a resident's care or health status?
- 6What does a typical day of social activities and engagement look like for the residents here?
Personalized based on this facility's data
Key Review Excerpts
“We just transferred my parent out of here after only being here 4 months. In this short time the things this home has been dishonest, negligent and borderline abusive with are as follows: insurance fraud, lack of care or desire to act over threats of bodily harm and death by another resident.”
“They suck! They ain’t clean and the staff steal your family members cloths! The food suck! They need to be closed down!! It’s a darn shame!! The service there is terrible! They let my family member fall so many times and he broke his hip and they never said nothing!”
“This facility with it’s current “ownership“ has gone rogue on care. I’ve witnessed great decline in patient care and facility management. No contact from administration or social services regarding patient.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
River View Rehab Center shows a concerning pattern with multiple complaint-driven investigations, as families have filed reports leading to 25 deficiencies. The facility has persistent problems in three main areas: protection from abuse and neglect (with 15 violations across recent years), quality of daily care assistance, and fire safety systems. While all violations show correction dates, the recurring nature of abuse protection failures and complaint frequency suggest ongoing care quality issues that warrant careful consideration before placement.
Feb 27, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Feb 18, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Dec 31, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 17, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Sep 23, 2025Complaint1
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Sep 5, 2025Routine7
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Federal Penalties
Fine
May 15, 2025
$40,920
Fine
Mar 6, 2025
$179,287
Payment Denial
Mar 6, 2025
31-day denial
Fine
Oct 2, 2024
$28,000
Fine
Jan 30, 2024
$229,730
Fine
Jun 29, 2023
$138,874
Ownership & Operations
Who Operates This Facility
River View Rehab Center
for profit
Chain Affiliation
Icare Consulting Services
7 facilities nationwide
Chain avg rating: 1.0/5 · Rank 4 of 7 (Worst) (Best)
Ownership & Management
Owners
Levovitz, Yeruchom
Owner
Webster, Jeffrey
Owner
Webster, Shimon
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit riverviewrehabcenter.com
Medicare data downloads
Original nursing home datasets
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