Aperion Care Fox River
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 89 Google reviews
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What this means for your family
Aperion Care Fox River is highly regarded for its cleanliness and dedicated therapy team, making it a strong candidate for rehabilitation. However, because multiple reviewers have raised concerns about medical oversight and responsiveness for non-verbal or high-acuity residents, we recommend families maintain active involvement and ask specifically about the facility's protocol for managing complex medical needs.
Google Reviews
Google Reviews
89 reviews on Google“Aperion Care Fox River is widely praised for its clean, well-maintained facility and a compassionate, attentive staff that treats residents like family. While many families report excellent experiences with rehabilitation and long-term care, a small number of reviewers have raised serious concerns regarding medical errors, communication lapses during end-of-life care, and responsiveness to the needs of non-self-sufficient residents.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Warm, compassionate, and attentive nursing staff
- Strong rehabilitation and therapy department
- Proactive communication with families
Concerns
- Medical errors and poor clinical oversight (mentioned by 3 reviewers)
- Inconsistent care for non-self-sufficient residents (mentioned by 2 reviewers)
- Communication lapses during end-of-life transitions (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 109 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With the facility having a 3-star staffing rating, how do you ensure consistent, personalized attention for residents who require higher levels of daily assistance?
- 2I noticed some feedback regarding clinical oversight; could you walk me through your process for medication management and how you ensure accuracy for residents with complex health needs?
- 3Given the importance of clear communication during difficult times, what is your protocol for keeping families updated when a resident's health status changes or during end-of-life transitions?
- 4Since you have a strong reputation for rehabilitation, how do you integrate those therapy goals into the resident's daily routine and social life?
- 5What are some of the most popular daily activities or social programs here that help residents feel connected and engaged with their peers?
- 6I see you have a very high Google rating, but I noticed the response rate to online feedback is currently low; how do you prefer to handle family concerns or suggestions once a resident is moved in?
Personalized based on this facility's data
Key Review Excerpts
“The rehab staff under Mike were fantastic! My mom looked forward to her time with Sweda and Rochelle. They were caring, compassionate and fun!”
“The staff are incredibly patient, compassionate, and well-trained. They understand her and know how to redirect her gently when she becomes confused.”
“The DON also handles issues on the spot when it comes to medication issues. The meals are plenty.They also have on site therapy which is helpful.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
16
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows persistent fire safety and building infrastructure problems across all three surveys, with recurring issues in fire safety systems, emergency exits, and smoke protection that have not been fully resolved despite corrections. The facility has also had repeated problems with accident prevention and safety supervision. While all deficiencies show correction dates, the pattern of the same fire safety and infrastructure violations appearing in multiple surveys suggests ongoing systemic challenges with maintaining compliance in these critical safety areas.
Mar 13, 2025Routine14
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
May 17, 2024Routine29
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Emergency Preparedness Deficiencies
Establish policies and procedures for sheltering.
Emergency Preparedness Deficiencies
Establish policies and procedures for medical documentation.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Apr 20, 2023Routine7
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Ownership & Operations
Who Operates This Facility
Aperion Care Fox River
for profit
Chain Affiliation
Aperion Care
33 facilities nationwide
Chain avg rating: 2.0/5 · Rank 3 of 32 (Best)
Ownership & Management
Owners
Goldfarb, Brian
Owner
Berkowitz, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Lagtapon, Enrico Gregario
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Meystel, Yosef
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
89 reviews from families & visitors
Official Website
Visit heritageofcare.com
Medicare data downloads
Original nursing home datasets
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