Bv Lakeway Opco LLC
Families consistently rate this highly — reviewers highlight friendly and compassionate staff. Schedule a visit to confirm the fit.
based on 58 Google reviews
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What this means for your family
This facility offers a beautiful, upscale environment with a staff that many families find exceptionally kind. However, you should closely monitor staffing levels and dining consistency, as multiple recent reviews indicate periods of understaffing and declining food quality.
Google Reviews
Google Reviews
58 reviews analyzed“Families often praise the facility for its beautiful, upscale environment and the exceptionally kind and caring nature of the staff. However, there are significant concerns regarding inconsistent staffing levels and the quality of medical care and food services during certain periods.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and compassionate staff
- Beautiful, upscale, and well-maintained building
- Engaging social activities and events
- High-quality amenities like pools and theaters
Concerns
- Chronic understaffing and slow response to call buttons (mentioned by 2 reviewers)
- Inconsistency in food quality and dining services (mentioned by 2 reviewers)
- Issues with housekeeping and cleanliness in certain areas (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner relies heavily on standardized templates for both positive and negative reviews. While they occasionally personalize responses to specific mentions (like Mother's Day or specific staff praise), the majority of replies are repetitive, boilerplate statements.
Questions for Your Tour
- 1We love how beautiful and well-maintained the building looks; could you tell us more about the different social activities and events planned to keep residents engaged?
- 2With the wonderful amenities like the pool and theater, how do residents typically interact with one another during these leisure times?
- 3How do you ensure that staff members are able to respond quickly to call buttons, especially during the busier evening or overnight hours?
- 4Could you describe the dining experience and how the menu is managed to ensure consistent quality for every meal?
- 5What specific specialized programming and support do you have in place for residents transitioning into the memory care wing?
- 6In the event of a medical emergency after hours, what is the specific protocol for getting immediate assistance to a resident's room?
Personalized based on this facility's data
Key Review Excerpts
“I am a cardiologist... I can honestly tell you that Belmont in Lakeway would be the senior living center that I would've built for myself and my family and friends. My mother was in memory care for seven months. She just passed away. I cannot describe the care and compassion that she rec”
“The staff is always friendly. The building is always clean and well taken care of. Belmont has an upscale feel. The Mother’s Day tea was fabulous.”
“My Dad lives here in assisted living since opening in October of 2018. Everything about this facility and the staff exceed all expectations. The living spaces are all stylish, tasteful and new.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection in December 2023 identified two health code violations regarding food handling and hair restraints, both of which were corrected by February 2024. However, a more recent enforcement action from January 2025 resulted in a $2,300 penalty regarding failure to ensure resident protection from abuse, neglect, or exploitation.
Jan 14, 2025EnforcementPenaltyReport
Administrative Penalty — 553.267(a)(3)(E)(ii) The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Dec 5, 2023Routine
Health Code (2 violations)
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
The facility failed to ensure effective hair restraints were worn to prevent food contamination.
Ownership & Operations
Who Operates This Facility
Bv Lakeway Opco LLC
for profit
BELMONT VILLAGE LP
JOHN REDFORD
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
58 reviews from families & visitors
Official Website
Visit belmontvillage.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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