See every facility — official ratings, family reviews, no referral fees.
Assisted Living

Brookdale Lohmans Crossing

Families consistently rate this highly — reviewers highlight high-quality, gourmet-style dining. Schedule a visit to confirm the fit.

1604 Lohmans Crossing, Vista Oaks of Lakeway · Austin, TX 7873475 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.7/5

based on 10 Google reviews

5
4
3
2
1
Brookdale Lohmans Crossing Assisted Living in Austin, TX — Street View
Street View

Watch Brookdale Lohmans Crossing

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility is an excellent choice if you prioritize high-quality dining and a warm, social environment for your loved one. However, you should verify current staffing stability and confirm that there is a reliable protocol for reaching care staff during evening and weekend hours.

Google Reviews

Google Reviews

10 reviews on Google
Families can expect a warm, community-oriented environment with highly praised dining and a compassionate management team. While recent reviews highlight exceptional care and high-quality meals, older feedback warns of significant management turnover and difficulty reaching staff during after-hours or weekends.

Quality Themes

Tap a score for details
Food10.0Staff9.0Clean9.0Activities8.0MedsN/AMemoryN/AComms7.0Value9.0

Strengths

  • High-quality, gourmet-style dining
  • Compassionate and attentive management
  • Welcoming and social community atmosphere
  • Well-maintained and charming facility

Concerns

  • High management turnover and staff instability
  • Difficulty reaching staff after hours or on weekends

Rating Trends

Tap a year to see what changed

2345.02017(2)5.02018(1)5.02019(1)3.52021(2)5.02024(2)5.02025(2)5.02026(1)

Distribution · 11 analyzed

5
10
4
0
3
0
2
1
1
0

How They Respond to Reviews

20%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the gourmet-style dining here; could you tell us more about how the meal menus are planned and if there are options for specific dietary needs?
  • 2The community seems very social and welcoming; what kind of daily activities or group outings are available to help new residents connect with others?
  • 3Since we want to ensure peace of mind, how is the care team structured to handle medical needs or emergencies during the evening and weekend hours?
  • 4We noticed the facility is very well-maintained and charming; how often are updates or improvements made to the common areas and resident rooms?
  • 5How does the management team work to ensure consistency and stability in the caregiving staff so that residents can build long-term relationships with their caregivers?
  • 6It's great to see that the management engages with feedback; how does the leadership team typically incorporate resident or family suggestions into the daily operations of the community?

Personalized based on this facility's data


Key Review Excerpts

The food their is out of this world, it's a high quality food. I highly recommend Lohman's Crossing.

Resident's family · 2025★★★★★

The building and property are well kept, and charming. The team at Brookdale is absolutely the best!

Resident's family · 2024★★★★★

In that time, Brookdale had seven (7) different directors. There were many other staff changes on top of that, but I think the director is the most relevant inconsistency.

Long-term resident's family · 2021★★☆☆☆
Source: 10 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
6deficiencies

Key Findings

The most recent inspection on October 11, 2023, identified five health code violations related to personnel records, registry searches, service plans, and medication security. A previous inspection in January 2021 noted an issue regarding the accessibility of facility records to state staff. No formal enforcement actions were found in the current report.

Oct 11, 2023Routine

Health Code (5 violations)

Health CodeCorrected Oct 12, 2023

The facility failed to keep current and complete personnel records

Health CodeCorrected Nov 9, 2023

The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.

Health CodeCorrected Oct 12, 2023

The facility failed to search the NAR and EMR annually.

Health CodeCorrected Oct 12, 2023

The facility failed to provide a locked area for all medications.

Health CodeCorrected Oct 19, 2023

The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable.

Jan 28, 2021Routine

Life Safety Code (1 violations)

Life Safety CodeCorrected Feb 15, 2021

The provider did not make all facility books, records, and documents accessible to HHSC staff upon request.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bkd Southpaw Holdco, LLC

Organization Type

for profit

Administrator

PATTY RAGER

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call