Nursing Home · Birmingham, AL
501 University Park Drive, Birmingham, AL 35209
Medicare overall rating
1 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 66 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
Ask about these reported findings and check the latest official record.
Your next step
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Medicare rates this facility 1 out of 5 overall. Medicare reports an average of 0.74 registered-nurse hours per resident per day. Ask how coverage varies across shifts. The latest standard survey recorded 8 findings, above the AL average of 3.9. Review the inspection findings, ask which corrective actions are complete, and discuss the support your family member would receive.
Brookdale University Park SNF presents a stark contrast between its modern, aesthetically pleasing facility and significant, recurring failures in patient care. While many reviewers praise the rehab therapy team and dietary staff, a large number of families report serious issues including neglect, slow response times to call lights, poor hygiene, and unprofessional conduct by nursing staff. Potential families should be aware that while the building is beautiful, multiple reports of safety concerns and communication breakdowns suggest a high-risk environment for vulnerable residents.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While rehab staff are praised, nursing and CNA staff are frequently described as rude, neglectful, and unprofessional.
Families report ignored phone calls, lack of follow-up on complaints, and difficulty getting updates from management.
The building is consistently described as beautiful and clean, but patient-level hygiene is frequently criticized.
Multiple reviewers specifically praise the dietary manager and team for being attentive to resident nutrition.
Serious allegations of medication errors, including potential overdosing, have been reported.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 67 analyzed
This facility rarely responds to reviews.
Key Review Excerpts
“She was left in a hallway alone and fell out of her wheel chair which damaged her arm to the point it was no longer useful. She was assaulted by a male custodian in her room( I had a bear camera installed after that) and was never properly attended to.”
“My mother was here for skilled nursing and rehab for 20 days. With the exception of a couple of nurses the care was awful. She was yelled at by staff to get up and go to bathroom with no assistance and some help was ugly to her.”
“The rehab personnel is wonderful. But some of the people on the floor are terrible want keep her changed serving food while she's wet want bath her on the days she's suppose to be bathed”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families filed complaints that triggered 6 deficiencies in the most recent survey, including serious concerns about medication management, resident protection from financial exploitation, and communication failures when residents are injured or decline. The facility shows recurring problems with fire safety systems, medication oversight, and care planning across all three surveys. While the facility reports correcting these issues, the pattern of repeated violations in key safety and care areas warrants careful consideration during any visit.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Brookdale University Park Snf (AL)
for profit
Brookdale Senior Living
12 facilities nationwide
Chain avg rating: 2.9/5 · Rank 13 of 14 (Lowest rating)
Owners
American Retirement Corporation
Owner · Organization
Kaestner, Henry
Owner (parent company)
Kussow, Dawn
Owner (parent company)
White, Chadwick
Owner (parent company)
Asher, Jordan
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Drayton, Claudia
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Fioravanti, Mark
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Freed, Victoria
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
La Marre, Kevin
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Mace, Elizabeth
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Warren, Denise
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Wielansky, Lee
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
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Confirm current status with the state licensing agency. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
63 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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