Loading EveryPlace content…
Assisted Living · Troy, MI
4900 Northfield Parkway, Troy, MI 48098
Map location from our source data
About this listing
Catalog updated Jul 5, 2026. Current services and availability are unconfirmed.
Monthly cost
Ask for the full monthly cost, including care fees and one-time charges.
Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 52 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
You don't need to know everything. Start with these questions.
Public Google reviewers rate Brookdale Troy Mc highly. Reviewers highlight: warm, supportive admissions and social work staff, clean and well-maintained facility environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Brookdale Troy MC receives significant praise for its welcoming atmosphere, particularly from families during the admissions process, with staff members like Shannon frequently highlighted for their support. However, recent reviews indicate growing concerns regarding high staff turnover, inconsistent communication, and a perceived decline in the quality and frequency of memory care activities. While many families feel their loved ones are safe and well-cared for, others have reported issues with laundry services, rising costs, and staffing levels.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Many reviewers praise the staff as caring and professional, though some mention turnover and specific personnel issues.
Admissions communication is highly praised, but ongoing family communication is noted as inconsistent by some.
Multiple reviewers explicitly describe the facility as clean and beautiful.
Recent reviews highlight a significant decline in activities, noting a lack of mental stimulation for residents.
One reviewer raised concerns about over-medication, though this is not a widespread theme.
Experiences are polarized, with some families feeling their loved ones are safe while others report a lack of engagement.
Reviewers have expressed frustration over rapid price increases paired with perceived lower service quality.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
This facility rarely responds to reviews.
Key Review Excerpts
“Shannon, the social worker, is exceptional at ensuring the residents have everything they need to feel at home from the moment they arrive.”
“Memory Care is disappointing, the families of the residents are the ones that do the recreational activities since Brookdale doesn't want to spend the money on a new Activities Director.”
“Very disappointed with everything. Turnover is a big issue and communication is almost nonexistent. Rapidly Escalating prices (35%) with lower quality service is not acceptable.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified serious concerns regarding resident safety, including a failure to monitor a resident who wandered off-site and improper medication documentation. Additionally, there have been recurring issues with facility cleanliness, maintenance, and the secure storage of hazardous materials.
The posted menu was only for the current day and did not include the entire week.
General maintenance issues: dirty communal bathrooms, broken lock on A wing bathroom door, missing ceiling tile, dirty 'country kitchens' (floors, countertops, refrigerators), missing drawer face in 'Clare' kitchen, and dirty towels in the salon.
Resident A missed a dose of Tylenol; Resident B missed doses of atorvastatin, doxepin, and lisinopril; both instances lacked documentation for the missed medication.
Facility disaster planning procedures were void of a plan in case of an explosion.
Hazardous materials (cleaning agents/detergents) were stored unlocked in the salon; a knife was found in an unlocked cabinet in the 'Bridge' kitchen.
Employee 2's file did not contain evidence of her TB screen.
Communal shower/bathrooms in B, C, and D wings were being used for storage of furniture, medical equipment, and belongings.
Employee 1's initial TB testing was not completed within 10 days of hire.
Staff failed to record daily water temperatures from the dish machine for the previous seven days, meaning the facility could not confirm dishes were properly sanitized.
Resident A eloped from the facility and was found by police over a mile away; staff were unaware the resident had left and failed to conduct a headcount after a door alarm sounded.
Brookdale Senior Living Communities, INC.
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs.
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Official Website
Visit brookdale.com
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby places may offer different services. Check care type and availability as you compare.
Brookdale Troy AL
< 1 miAssisted Living · Troy, MI
Belmar Oakland
1.9 miAssisted Living · Troy, MI
American House Somerset
2.1 miAssisted Living · Troy, MI
Sunrise Assisted Living of Troy
2.2 miAssisted Living · Troy, MI
Optalis Health & Rehabilitation of Bloomfield Hill
2.6 miNursing Home · Bloomfield Hills, MI
Optalis Health and Rehabilitation of Troy
2.7 miNursing Home · Troy, MI
Keep this place handy
Optional: get a one-time email with this profile. You can also save or share it without an email address.
This sends one email and does not add you to a mailing list.