Assisted Living · Troy, MI
5990 Adams Road, Troy, MI 48098
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 69 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviewers rate Belmar Oakland highly. Reviewers highlight: clean, modern, and well-maintained facility, warm and attentive frontline care staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Belmar Oakland receives highly polarized feedback, with many families praising the facility's cleanliness, aesthetic appeal, and the compassion of specific staff members. However, a significant number of reviewers report serious concerns regarding chronic understaffing, slow response times to call buttons, and poor administrative communication during end-of-life transitions. Prospective families should weigh the facility's modern environment against consistent reports of neglect and rigid financial policies.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Reviews are deeply split; many laud the caregivers' kindness, while others report severe neglect and unprofessionalism from management.
Several families report being ignored by administration or receiving cold, unhelpful responses regarding concerns or financial disputes.
The facility is consistently described as clean, beautiful, and well-maintained across both positive and negative reviews.
Multiple residents and family members explicitly praise the quality of meals and the staff's ability to accommodate dietary needs.
Reviewers highlight a variety of engaging activities including bus outings, live entertainment, and holiday parties.
Experiences vary significantly, with some praising timely administration and others reporting pills left in rooms or missed doses.
Families of memory care residents appreciate the tailored approach and safety features, though staffing concerns remain a risk.
Families express frustration over high costs coupled with non-refundable policies and perceived lack of care for the price paid.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 67 analyzed
Key Review Excerpts
“In just two weeks I had a list of 26 items that were major improvements in my husband's life.( Examples include: medications on time, daily linen changes, cle”
“The nursing staff and caregiver's are amazing people, they really care for your loved ones but the Belmar employees (the director) are very rude people.”
“My father buzzed for 2 hrs but they was understaffed with one aid on the floor and everyone in the hall waiting for buzzing looking for help this place is sad.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations have identified serious concerns regarding resident care, including failure to follow physician-ordered care plans for high-risk residents, medication administration errors, and staffing shortages. While allegations of physical abuse were not substantiated, verbal abuse by a staff member was confirmed and resulted in termination.
Resident A's service plan was inconsistent with the plan of care documented by the NP; specifically, the plan failed to document fall precautions/interventions despite the resident being a high fall risk, and physical therapy services were not being provided as required.
Residents were not administered their medications consistent with home’s policies and procedures.
The facility was understaffed.
Resident A's care needs were not being met; specifically, the resident was not being fed, which caused a decline.
Windemere Park of Troy Operations LLC
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs.
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Official Website
Visit belmaroakland.com
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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