Belmar Oakland
Families consistently rate this highly — reviewers highlight clean, modern, and well-maintained facility. Schedule a visit to confirm the fit.
based on 63 Google reviews
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What this means for your family
Belmar Oakland offers a beautiful, clean environment with an active social calendar that many families appreciate. However, you must be diligent regarding staffing levels; specifically, ask how they handle call-button response times on weekends and evenings, as this is a recurring point of failure in negative reviews.
Google Reviews
Google Reviews
63 reviews on Google“Belmar Oakland receives highly polarized feedback, with many families praising the facility's cleanliness, aesthetic appeal, and the compassion of specific staff members. However, a significant number of reviewers report serious concerns regarding chronic understaffing, slow response times to call buttons, and poor administrative communication during end-of-life transitions. Prospective families should weigh the facility's modern environment against consistent reports of neglect and rigid financial policies.”
Quality Themes
Tap a score for detailsStrengths
- Clean, modern, and well-maintained facility
- Warm and attentive frontline care staff
- Engaging activities and social outings
- Professional and welcoming marketing/admissions team
Concerns
- Chronic understaffing leading to slow response times (mentioned by 4 reviewers)
- Poor communication and lack of transparency from management (mentioned by 3 reviewers)
- Rigid, non-refundable financial policies upon resident death (mentioned by 2 reviewers)
- Neglect regarding basic hygiene and medical needs (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 67 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that you have 69 residents, how do you ensure that response times for call lights remain consistent throughout the day and night?
- 2I noticed your activities program is highly praised; could you walk me through how you tailor these social outings to residents with different mobility levels?
- 3Could you explain your current internal process for keeping families updated on changes in a resident's health or care plan to ensure we stay well-informed?
- 4In the event of a medical concern, what is the protocol for coordinating between your frontline staff and external medical providers to ensure hygiene and health needs are prioritized?
- 5I appreciate the modern, clean environment here; what steps does management take to maintain these high standards of upkeep and resident care during peak hours?
- 6Could you walk me through the details of your financial and move-out policies so we have a clear understanding of what to expect regarding billing and deposits?
Personalized based on this facility's data
Key Review Excerpts
“In just two weeks I had a list of 26 items that were major improvements in my husband's life.( Examples include: medications on time, daily linen changes, cle”
“The nursing staff and caregiver's are amazing people, they really care for your loved ones but the Belmar employees (the director) are very rude people.”
“My father buzzed for 2 hrs but they was understaffed with one aid on the floor and everyone in the hall waiting for buzzing looking for help this place is sad.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations have identified serious concerns regarding resident care, including failure to follow physician-ordered care plans for high-risk residents, medication administration errors, and staffing shortages. While allegations of physical abuse were not substantiated, verbal abuse by a staff member was confirmed and resulted in termination.
Jan 29, 2026Complaint
Resident A's service plan was inconsistent with the plan of care documented by the NP; specifically, the plan failed to document fall precautions/interventions despite the resident being a high fall risk, and physical therapy services were not being provided as required.
Dec 30, 2025Complaint
Residents were not administered their medications consistent with home’s policies and procedures.
The facility was understaffed.
Dec 29, 2025Complaint
Resident A's care needs were not being met; specifically, the resident was not being fed, which caused a decline.
Ownership & Operations
Who Operates This Facility
Windemere Park of Troy Operations LLC
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
63 reviews from families & visitors
Official Website
Visit belmaroakland.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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