Assisted Living · Troy, MI
4850 Northfield Parkway, Troy, MI 48098
About this listing
Catalog updated Jul 5, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 78 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviewers rate Brookdale Troy AL highly. Reviewers highlight: warm, welcoming family-like atmosphere, highly responsive and helpful admissions/social work staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Brookdale Troy receives consistent praise for its welcoming atmosphere and helpful sales and social work staff, particularly during the admission process. However, recent reviews highlight significant concerns regarding high staff turnover, declining quality of activities in the memory care unit, and poor communication with families.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Many reviewers praise the kindness of staff, though others cite high turnover and neglectful behavior.
Reviewers report inconsistent communication and difficulty getting issues resolved.
Multiple reviewers describe the facility as beautiful and clean.
Recent reviews indicate a decline in activity quality, with families reporting a lack of mental stimulation.
At least one reviewer raised serious concerns regarding over-medication.
While some families feel safe, others report a lack of meaningful engagement and activity programming.
Reviewers have noted sharp, rapid price increases without a corresponding increase in service quality.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 84 analyzed
This facility rarely responds to reviews.
Key Review Excerpts
“The family atmosphere Brookdale provides sets them apart from the competition. They work as a team & it shows!!!!”
“Memory Care is disappointing, the families of the residents are the ones that do the recreational activities since Brookdale doesn't want to spend the money on a new Activities Director.”
“Turnover is a big issue and communication is almost nonexistent. Rapidly Escalating prices (35%) with lower quality service is not acceptable.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified concerns regarding food safety, specifically the presence of expired food and a lack of verification for dish sanitization. Additionally, the facility failed to complete its required annual tuberculosis risk assessment and had an instance of trash left near the kitchen area.
The facility did not complete an annual tuberculosis (TB) risk assessment.
The facility was serving expired food (cereal and bread).
Dishes were not properly sanitized; the administrator could not provide evidence of testing the dishwasher temperature or using testing strips.
No deficiencies are reported in this inspection record.
Soiled trash was left in the kitchen area during meal preparation.
Brookdale Senior Living Communities, INC.
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs.
Google Maps
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Google Reviews
33 reviews from families & visitors
Official Website
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MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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