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Assisted Living

Brookdale Silver Lake

Families consistently rate this highly — reviewers highlight compassionate, attentive nursing staff. Schedule a visit to confirm the fit.

2015 Lake Heights Dr, Silver Lake · Everett, WA 98208603460 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.4/5

based on 22 Google reviews

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Brookdale Silver Lake Assisted Living in Everett, WA — Street View
Street View

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What this means for your family

Brookdale Silver Lake is highly praised for its compassionate care and engaging activity programs, making it a strong choice for residents needing memory support. However, because some families have historically raised concerns about billing accuracy and personal item management, we recommend keeping detailed records of all financial transactions and labeling all personal belongings clearly upon move-in.

Google Reviews

Google Reviews

22 reviews on Google
Brookdale Silver Lake is highly regarded by many families for its compassionate, attentive staff and the positive impact on residents' physical and emotional well-being. While most reviewers praise the facility's activities, cleanliness, and care quality, there are historical reports of administrative billing issues and concerns regarding staffing levels and personal item management.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean8.0Activities10.0MedsN/AMemory9.0Comms7.0Value4.0

Strengths

  • Compassionate, attentive nursing staff
  • Effective memory care and resident support
  • Engaging variety of activities and social events
  • Clean and well-maintained facility

Concerns

  • Understaffing leading to inadequate care (mentioned by 2 reviewers)
  • Administrative and billing errors (mentioned by 2 reviewers)
  • Loss of personal belongings (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(1)'19(2)'22(1)'24(6)'26(1)

Distribution · 23 analyzed

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How They Respond to Reviews

18%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1It's wonderful to see how clean and well-maintained the facility is; what are your current protocols for ensuring resident belongings stay organized and safe in their rooms?
  • 2We've heard great things about the compassionate nursing staff here; how do you ensure that level of attentive care is maintained during shift changes or busy periods?
  • 3Could you tell us more about the variety of social events and daily activities available to help residents stay engaged with the community?
  • 4In the event of a medical emergency after hours, what is the specific process for getting immediate care for a resident?
  • 5How does the administration handle communication regarding billing or monthly statements to ensure everything stays clear and accurate for families?
  • 6For residents who may need extra support, how does the memory care program specifically tailor activities to their individual needs?

Personalized based on this facility's data


Key Review Excerpts

The care my mom receives is outstanding. Ample staffing ensures that she is safe and comfortable; she gets frequent showers, and her meals are well-balanced and elegantly served.

Long-term resident's family · 2024★★★★★

As a nurse, I am pretty picky about moms care, and I can honestly say I have no worries about her. The facility is clean and staff are prompt to answer the call bells.

Long-term resident's family · 2021★★★★★

I can’t say enough about the incredible care my dad is receiving at Brookdale Silver Lake. All of the staff is deeply compassionate, attentive, and truly cares for the residents.

Long-term resident's family · 2025★★★★★
Source: 22 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

6total
33deficiencies
Sep 8, 2025Inspection

A separate cover letter indicates a follow-up inspection on 11/03/2025 found no deficiencies and that all listed deficiencies from compliance determination 65156 were corrected.

Background checks Employment Conditional hireWAC 388-78A-2468Corrected Oct 15, 2025

Facility failed to ensure 1 of 6 staff had a Washington State name and date of birth background check submitted within one business day after their date of hire.

Background checks Washington state name and date of birth background checkWAC 388-78A-2466Corrected Oct 15, 2025

Facility failed to ensure 1 of 2 staff had a background check completed every two years.

Tuberculosis Testing method RequiredWAC 388-78A-2481Corrected Oct 15, 2025

Facility failed to ensure 2 of 4 staff completed approved TB testing requirements.

Tuberculosis Testing RequiredWAC 388-78A-2480Corrected Oct 15, 2025

Facility failed to ensure 3 of 4 staff were screened for tuberculosis within three days of hire.

Apr 8, 2025Fire

Facility was initially marked Disapproved on 03/03/2025, but a follow-up inspection on 04/08/2025 confirmed all violations have been corrected.

Abatement of Electrical HazardsIFC 603.2 2021Corrected Apr 8, 2025

Breaker missing in panel K; electrical outlets without faceplates in Claire laundry room, maintenance office, and corridor near D5.

Working Space and ClearanceIFC 603.4 2021Corrected Apr 8, 2025

Storage items blocking access to the electrical panel in the electrical room.

Appliance Connection to Building PipingIFC 606.4 2021Corrected Apr 8, 2025

Gas appliances on casters in the kitchen are not limited by a restraining device.

Door OperationIFC 705.2.4 2021Corrected Apr 8, 2025

Fire rated doors from Claire dining room and Bridge den to corridor would not close and latch automatically.

Testing and MaintenanceIFC 903.5 2021Corrected Apr 8, 2025

Uncorrected deficiencies from annual sprinkler testing and missing documentation for quarterly inspections.

Inspection, Testing and MaintenanceIFC 907.8 2021Corrected Apr 8, 2025

Power breaker #7 in panel LS for the fire alarm system is missing locking device.

MaintenanceIFC 915.6 2021 WACCorrected Apr 8, 2025

Carbon monoxide alarm in Bridge dining room did not operate when tested.

UnlatchingIFC 1010.2.1 2021Corrected Apr 8, 2025

Emergency exit door from Bridge dining room requires a double action to open.

Internally Illuminated Exit SignsIFC 1013.5 2021Corrected Apr 8, 2025

Emergency Exit Sign in staff lounge lacks secondary power source.

Sep 19, 2024Investigation

A separate follow-up letter dated 11/13/2024 confirms that this deficiency (46344) and compliance determination 50129 were corrected as of 11/12/2024.

Policies and proceduresWAC 388-78A-2600Corrected Oct 11, 2024

The facility failed to implement its 'Elopement Risk' policy. A resident exited the building through a furnace room door and was missing for over an hour, later found 0.9 miles away across a highway, because staff failed to conduct an accurate head count.

Apr 25, 2024Fire

The inspection conducted on 04/25/2024 notes that all violations from the previous inspection on 03/11/2024 have been corrected.

Multiplug AdaptersIFC 604.4

Multi-plug adapter without overcurrent protection used in kitchen office.

Owner's ResponsibilityIFC 701.6

Facility unable to provide documentation of annual fire resistance rated construction material inspection.

Penetrations - Maintaining ProtectionIFC 703.1

Unrepaired holes in ceiling of Claire building living room; missing fire-rated materials in walls/ceilings near A6.

Inspection and MaintenanceIFC 705.2

Fire-rated doors in Clare Den and Bridge country kitchen blocked open with chairs.

Door OperationIFC 705.2.4

Inoperative door-closing coordinator on cross corridor door near A1.

Testing and MaintenanceIFC 903.5

Disconnected sprinkler heads on patio; walk-in cooler has incorrect temperature heads.

Extinguishing System ServiceIFC 904.12.5.2

Kitchen suppression system remote pull station blocked by metal shelving.

Inspection, Testing and MaintenanceIFC 907.8

Fire alarm deficiencies; smoke detectors taped over; system in trouble due to non-working detector in A6.

MaintenanceIFC 915.6

No documentation provided for monthly carbon monoxide detector testing.

Internally Illuminated Exit SignsIFC 1013.5

Exit signs near A4 and A1 failed to illuminate during activation test.

Securing Compressed Gas ContainersIFC 5303.5.3

Two oxygen cylinders in O2 storeroom not secured to prevent falling.

Oct 3, 2023Inspection

A subsequent letter dated 2024-01-10 confirms that all deficiencies listed were corrected and the facility meets licensing requirements.

Preventing food and ingredient contaminationWAC 246-215-03306Corrected Nov 18, 2023

Multiple food items were found uncovered in the walk-in cooler, on the kitchen prep table, and in unsealed containers, risking cross-contamination.

Background checksWAC 388-78A-2466Corrected Nov 18, 2023

Staff F did not have an updated background check every two years.

Training and home care aide certification requirementsWAC 388-78A-2474Corrected Nov 18, 2023

Staff B did not complete facility orientation prior to providing care; Staff C lacked documentation of orientation and safety training.

Specialty dementia/mental health trainingWAC 388-78A-2474Corrected Nov 18, 2023

Staff C and E lacked documentation of required specialized dementia and mental health training.

Tuberculosis Testing RequiredWAC 388-78A-2480Corrected Nov 18, 2023

Staff A and C were not screened for tuberculosis within three days of hire.

Implementation of negotiated service agreementWAC 388-78A-2160Corrected Nov 18, 2023

Facility failed to provide continuous oxygen as ordered for Resident 3 and failed to perform weekly weight monitoring as required.

Maintenance and housekeepingWAC 388-78A-3090Corrected Nov 18, 2023

Environmental hazards observed: flooded floors, dusty/lint-covered vents, protruding fire sprinkler, and unsecured cleaning supplies.

Apr 6, 2023Investigation

Investigation involved an alleged injury fall. Staff observed a resident fall from bed but failed to perform proper medical assessment or follow fall protocols, including undocumented administration of pain medication.

Policies and proceduresWAC 388-78A-2600Corrected May 31, 2023

The facility failed to follow its falls management policy after a resident fell, resulting in a delayed nursing assessment and medical treatment.

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References & Resources

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