Chateau Pacific Retirement Community
Limited public data on Chateau Pacific Retirement Community. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 20 Google reviews
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What this means for your family
Chateau Pacific offers a vibrant social environment and a highly praised activities program that helps residents settle in comfortably. However, families should be cautious regarding residents with high mobility needs and should demand a clear, written explanation of the billing and point-based payment system before signing any contracts.
Google Reviews
Google Reviews
20 reviews on Google“Chateau Pacific is generally praised for its warm, welcoming environment and a robust activities program that helps residents feel engaged and social. While many families report high satisfaction with the friendly staff and cleanliness, there are significant concerns regarding response times for residents with limited mobility and the transparency of their billing practices.”
Quality Themes
Tap a score for detailsStrengths
- Warm, welcoming atmosphere
- Engaging life enrichment and activities program
- Friendly and compassionate staff
- Clean and well-maintained facility
Concerns
- Slow response times for residents with mobility issues (mentioned by 2 reviewers)
- Lack of transparency in billing and point-based payment systems (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 25 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard such lovely things about the warm and welcoming atmosphere here; could you tell us more about how the staff helps new residents settle in and feel at home?
- 2The life enrichment program sounds wonderful—could you share some examples of the types of activities or social outings currently available for residents?
- 3How does the care team ensure that residents who may have mobility challenges receive timely assistance with things like getting to the dining room or moving around the facility?
- 4Could you walk us through how the point-based payment system works and how we can get a clear, transparent breakdown of all monthly costs and potential add-ons?
- 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and providing immediate care?
- 6It's great to see that management is so engaged with the community feedback; how does the facility use resident and family input to make improvements to the living experience?
Personalized based on this facility's data
Key Review Excerpts
“My father was there (with my Mom), was in a wheelchair and more than one time fell and waited way to long for someone to respond to the room - one time he said he waited nearly 2 hours.”
“The Life Enrichment team in particular does an amazing job providing a variety of activities tailored to different interests and abilities, making each day meaningful.”
“Many of people working here have worked at this facility for 10+ years. That tells you something right there.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Jun 9, 2025InspectionCleanReport
The document states that the Department completed a full inspection and found no deficiencies.
Mar 25, 2024Investigation
Follow-up inspection on 03/25/2024 found no deficiencies and confirmed previous citations were corrected.
Facility failed to follow a Respiratory Protection Program (RPP); 37 of 40 health care workers had expired fit testing for respirator masks.
Dec 21, 2023Inspection
A follow-up inspection on 02/13/2024 found that these deficiencies were corrected.
Failed to update Nurse Delegation program for a resident, resulting in staff administering insulin instead of cueing the resident.
Failed to ensure 1 of 6 staff members had their TST results read within 48 to 72 hours of the test.
Failed to ensure 1 of 6 staff members obtained a chest x-ray within seven days of receiving a positive TB test result.
Failed to store chemicals securely in the Memory Care Unit, leaving an unlocked cabinet with spray cleaner and aerosol cleaner.
May 8, 2023Fire
The inspection resulted from an admin complaint regarding a false fire alarm. The inspector deemed the facility safe after the incident.
A false fire alarm occurred due to smoke/steam from cleaning a hot griddle. The kitchen lacks a commercial hood; the facility was instructed to avoid cooking that creates grease-laden vapors.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit chateauretirement.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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