Public Google reviewers rate this highly and often mention beautiful, well-maintained facility. Schedule a visit to confirm the fit.
based on 44 Google reviews

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Public Google reviewers rate Harbour Pointe Retirement & Assisted Living Center highly. Reviewers highlight: beautiful, well-maintained facility, warm and welcoming atmosphere. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Harbour Pointe Retirement & Assisted Living Center receives polarized feedback, with many residents and families praising the facility's physical beauty, cleanliness, and the kindness of the staff. However, several reviewers have raised significant concerns regarding high staff turnover, inconsistent dining service, and management responsiveness. While recent reviews highlight improvements in food quality and leadership, some families have reported issues with care consistency during transitions or periods of understaffing.
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Key Review Excerpts
“The Chef has revised the menu and has made improvements in the appearance of the dining. The food preparation staff is being challenged to provide more consistent and appealing dishes to the residents.”
“When our beloved needed additional care at Harbour Pointe Senior Living, everyone – and we do mean everyone – was so compassionate and professional as they helped us make the transition quickly.”
“The building manager Roger not only made room for my uncle's things in his unit, Roger took a ferry to pick them up and move them!! The guy needs more help but this place is amazing.”
Source: WA Dept. of Social & Health Services
Inspection on 12/18/2025 initially resulted in 'Disapproved' status; subsequent inspection on 12/29/2025 confirmed all violations were corrected.
Emergency and standby power systems shall be maintained in accordance with NFPA 110 and 111.
Gas-fired commercial cooking appliances must be connected via listed appliance connectors and restrained per manufacturer's instructions.
Carbon monoxide detection shall be installed in accordance with code requirements.
Conditions that constitute an electrical shock or fire hazard shall be abated.
Swinging fire doors shall close from the full-open position and latch automatically.
Opening protectives in fire-resistance-rated assemblies, smoke barriers, and smoke partitions must be inspected and maintained per NFPA 80 and 105.
Sprinkler systems shall be tested and maintained in accordance with Section 901.
Deficiencies on the fire alarm testing documentation and fire alarm sensitivity testing documentation must be repaired and documented.
Follow-up inspection conducted 10/31/2025 found no deficiencies. Previous citations 68071 and 66079 are addressed.; Report spans pages 6 through 13. The facility serves 97 residents.
Staff C failed to complete 70-hour Basic training within 120 days of hire.
Staff B's background check was not submitted within one business day of hire.
Staff A, B, and F lacked CPR/First Aid training. Staff C had CPR but lacked the required First Aid component.
Deficiencies previously identified in report 66079 regarding long-term care worker training requirements (orientation, specialty training, CPR/first aid, and CE) have been corrected.
Staff B and E had expired state background checks. Staff C lacked a national fingerprint background check.
Staff E lacked documentation of DSHS-approved continuing education for their 2023-2024 period.
Staff A, B, and C lacked documentation of required Dementia Specialty training.
Staff B, C, and D lacked documentation of required Orientation and Safety training.
Staff A, B, C, and D failed to complete initial TB testing within 3 days of employment.
Letter details a civil fine of $500.00. This is an uncorrected deficiency for subsection (2)(d).
The licensee failed to ensure one staff member completed Cardiopulmonary Resuscitation (CPR) and First Aid training. This is an uncorrected deficiency previously cited on July 31, 2025, and June 3, 2025.
A second allegation regarding an unauthorized increase in the level of services was investigated; the facility corrected the issue, held a care conference, and did not charge the resident, resolving the issue.
Facility failed to supervise a resident with a history of elopement, resulting in the resident leaving the facility unattended and sustaining an injury after a fall.
This is an uncorrected deficiency previously cited on June 3, 2025. Civil fine of $400.00 imposed.
Licensee failed to ensure two staff completed Dementia Specialty Training and two staff completed CPR and First Aid training.
An allegation regarding staff retaliation was investigated and no failed practice was identified.
The facility failed to include the resident's ability to leave the facility unsupervised in their assessment despite the resident being forgetful, disoriented, and having a history of falls.
A separate incident involving a medication technician failing to provide medication was investigated, resulting in staff retraining and termination; however, only the WAC 388-78A-2160 citation was formally issued for the resident wandering incident.
Facility failed to follow the Negotiated Service Agreement for a resident who required supervision and was not allowed to leave the facility unsupervised; the resident was found wandering outside.
The document also includes a cover letter dated 03/12/2025 indicating that deficiencies WAC 388-78A-2410-8-a-i, ii, and iii were corrected as of 03/03/2025.
Facility failed to document and maintain medication records for one resident who received assistance with narcotic medication, risking medication diversion and errors.
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WA DSHS — View Official Record
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