Cottages of Snohomish
Limited public data on Cottages of Snohomish. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 40 Google reviews
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What this means for your family
The Cottages of Snohomish has a history of extreme volatility tied to frequent ownership changes, making it difficult to rely on consistent care. While the grounds are beautiful, the recurring reports of neglect, poor hygiene, and medication errors are critical red flags; we strongly recommend looking elsewhere or requesting a recent state inspection report before considering this facility.
Google Reviews
Google Reviews
40 reviews on Google“The Cottages of Snohomish has experienced significant instability due to frequent ownership changes and management turnover, leading to highly inconsistent care quality. While some families praise the beautiful grounds and specific staff members, many others report severe issues including chronic understaffing, poor hygiene, medication errors, and a lack of communication.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained grounds and walking paths
- Some dedicated and caring individual staff members
- Engaging activity programs when fully staffed
Concerns
- Chronic understaffing leading to neglect (mentioned by 10 reviewers)
- Poor communication and lack of responsiveness from management (mentioned by 7 reviewers)
- Unsanitary conditions and lack of room cleaning (mentioned by 6 reviewers)
- Medication management errors and delays (mentioned by 4 reviewers)
- Billing inconsistencies and lack of financial transparency (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1It's wonderful to see how well-maintained the grounds and walking paths are; what kind of outdoor activities do you typically organize for the residents?
- 2How does the care team ensure that medication schedules are followed precisely and without delays?
- 3With the beautiful setting you have here, how do you ensure that daily room cleaning and housekeeping schedules are consistently met for every resident?
- 4I noticed the management team is very active in responding to feedback; how does that communication loop work between the staff and the families?
- 5What is the protocol for managing medical emergencies or sudden changes in health during the night shifts?
- 6How do you ensure that the activity programs remain engaging and fully staffed even during busy periods?
Personalized based on this facility's data
Key Review Excerpts
“My mom was here for a min respite stay. I got a call from a 911 emt within the first 24 hrs indicating no one knew who she was and they found my card in her purse - really? Mom was faint and nauseas from no food or water.”
“Since Care Partners has taken over this community everything has gone downhill. They don’t coordinate care and my mom’s room hasn’t been cleaned in weeks to months. I’ve reported this to the facility but no action.”
“The executive director has really turned everything around. Katie is the best. The care staff care only about the residents and are the best you will ever find.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Mar 17, 2026Fire19Report
Approval Status: Disapproved. Items marked 'Corrected' were noted by the inspector during the inspection. The facility is seeking documentation regarding fire dampers.
Relocatable power taps not listed in accordance with UL 1363 or UL 498A.
Gas-fired appliances on casters not properly connected with approved flexible connectors and restraining devices.
Combustible materials stored in exits or enclosures for stairways and ramps.
Lint trap and exhaust system not properly maintained to prevent accumulation of lint.
No documentation provided for four-year fire/smoke damper inspection.
Extension cords used as a substitute for permanent wiring or improperly affixed.
Opening protectives in fire-resistance-rated assemblies and smoke barriers not properly maintained or were blocked.
Firestop systems and membrane protection not maintained.
Missing documentation for 5-year Fire Department Connection Hydro Test and 5-year Internal Pipe Inspection.
Fire door by Activity Director Office failed to latch during testing.
Fire alarm panels in Elm and Fir buildings showed trouble status.
No documentation provided for smoke detector sensitivity testing.
Emergency lighting monthly testing not performed/documented.
Carbon monoxide detection requirements not met for fuel-burning appliances.
Inoperable or end-of-life carbon monoxide alarms were not replaced.
Prohibited penetrations into interior exit stairways.
Stairwell in Fir Building obstructed by multiple objects.
Compressed gas containers not secured to prevent falling.
Documentation for required quarterly fire drills missing for multiple shifts/quarters.
Feb 3, 2026Inspection
A separate follow-up letter dated 2026-03-26 indicates these deficiencies were later verified as corrected.
Facility failed to ensure 3 of 6 staff completed training requirements; Staff B missed First Aid training and Staff D and G missed required continuing education.
Facility failed to ensure 3 of 6 staff completed training requirements; specifically Staff B lacked First Aid, and Staff D and G lacked required continuing education hours.
Facility failed to ensure 2 of 2 staff (Staff D and G) had valid biennial Washington State background checks.
Facility failed to ensure 4 of 7 staff (Staff D, F, G, and H) completed national fingerprint background checks within 120 days of hire.
Facility failed to ensure 3 of 5 staff (Staff A, B, and H) completed TB testing within three days of hire.
Jul 30, 2025Investigation
Follow-up inspection on 09/16/2025 confirmed that the deficiencies (WAC 388-78A-2300-2-a-ii, WAC 388-78A-2300-2-a-iii, WAC 388-78A-2300-2-a) were corrected.
The facility failed to ensure their diet manual was reviewed, updated, and signed by a registered dietitian within the last five years.
May 22, 2025Investigation
A follow-up inspection on 07/18/2025 found no deficiencies.
Facility failed to assess a resident's use of a knee scooter as a medical device and update the care plan.
Facility failed to complete a focused assessment for a resident using a knee scooter following an injury.
May 12, 2025Investigation
A follow-up inspection on 08/04/2025 indicated that this specific deficiency was corrected and no new deficiencies were found at that time.
The facility failed to assist a resident with logging into their device for a telehealth appointment to set up Home Health services, despite a service agreement requiring the facility to assist with coordinating care.
Apr 23, 2025Investigation
Includes complaints 168155, 169638, 168859, 169834, 169433. Document notes that the facility is not required to submit a formal plan-of-correction for these specific findings.
Staff provided showers but failed to consistently document them in ADL tasks in resident records.
Call pendants/buttons were not responded to for almost an hour; care staff did not have pagers in their possession as required.
Mar 7, 2025Investigation
This document is a Statement of Deficiencies and Plan of Correction for compliance determination 54780, covering multiple complaint investigations. The report specifically details issues with medication administration, insulin timing, and medication supply management.; Evidence included internal records and interviews confirming staff performed blood sugar checks and insulin injections for residents before they were officially nurse delegated.
Facility failed to ensure 3 of 3 residents received medications as prescribed due to missed doses, running out of supplies, and significant delays in administration.
The facility failed to ensure proper nurse delegation for blood sugar monitoring and insulin administration for two staff members (Staff F and Staff G) providing care to two residents with diabetes. Staff were performing delegated nursing tasks without the required documentation or formal nurse delegation/oversight.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit carepartnersliving.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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