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Assisted Living

Cogir Mill Creek

Families consistently rate this highly — reviewers highlight warm, welcoming community atmosphere. Schedule a visit to confirm the fit.

14905 Bothell Everett Highway, Mill Creek, WA 98012100 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.8/5

based on 33 Google reviews

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Cogir Mill Creek Assisted Living in Mill Creek, WA — Street View
Street View

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What this means for your family

Cogir Mill Creek offers a vibrant community with excellent activity programming, making it a great fit for social seniors. However, families should be aware of reports regarding housekeeping inconsistencies and noise levels; we recommend asking for a detailed tour of the specific unit and clarifying the current staffing ratios for housekeeping.

Google Reviews

Google Reviews

33 reviews on Google
Cogir Mill Creek is generally regarded as a warm, welcoming community with a vibrant atmosphere and a wide variety of activities for residents. While many families praise the helpful staff and clean facilities, some residents have expressed frustration regarding noise levels, inconsistent housekeeping, and concerns about staff turnover and responsiveness.

Quality Themes

Tap a score for details
Food8.0Staff7.0Clean7.0Activities9.0MedsN/AMemoryN/AComms6.0Value3.0

Strengths

  • Warm, welcoming community atmosphere
  • Engaging daily activity programs
  • Helpful and friendly staff members
  • Well-maintained grounds and facilities

Concerns

  • Inconsistent or inadequate housekeeping services (mentioned by 2 reviewers)
  • High noise levels within the building (mentioned by 2 reviewers)
  • Staff turnover affecting quality of care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.72019(3)5.02020(1)5.02022(2)5.02023(1)4.62024(11)5.02025(5)4.82026(11)

Distribution · 34 analyzed

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How They Respond to Reviews

87%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to feedback online; how do you use that resident and family input to improve daily operations?
  • 2With such a vibrant community atmosphere, how do you manage noise levels in common areas to ensure residents have quiet spaces when they need them?
  • 3Could you walk me through your current housekeeping schedule and how you ensure consistent cleanliness across all resident apartments?
  • 4Given the importance of continuity in care, what steps are you taking to support your staff and maintain a stable, familiar team for the residents?
  • 5What are some of the most popular activities on your current calendar, and how do you encourage residents to participate and connect with one another?
  • 6In the event of a medical concern or emergency, what is the specific protocol for notifying family members and coordinating with outside healthcare providers?

Personalized based on this facility's data


Key Review Excerpts

At first glance Cogir seemed to be a very nice place. Being a new POA for my father, and being smack in the middle of the pandemic, we took trust in this facility and the staff. The first several months were good. Then some of the key staff that we considered to be above and beyond had left, which changed the dynamics of the facility.

Long-term resident's family · 2024★★★☆☆

Very noisy building and old building! Way too many activities going on at the same time. No help whatsoever when you need it. Low pay for employees so they hire anyone! Housekeeping is a joke! Fifteen minutes to clean a one bedroom apartment because they don’t have enough help.

Resident · 2024★★★★★

Meeting with Kevin in the sales office and touring the well kept grounds helped us navigate such a big decision for mom and her dog, Zoey. Kevin and his counterpart Shawn showed us care and compassion from our ver

Memory care family member · 2024★★★★★
Source: 33 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

5total
14deficiencies
May 26, 2026Investigation

Deficiency was corrected by exit conference. Facility not required to submit a formal plan-of-correction.

Family assistance with medications and treatmentsWAC 388-78A-2290Corrected May 26, 2026

The facility failed to ensure a written medication agreement for family assistance was documented to show that the resident would receive their medication as prescribed.

Nov 13, 2025Inspection

A separate follow-up inspection letter dated 01/21/2026 indicates that all deficiencies for the cited WAC codes in the 11/13/2025 report were corrected.

Other requirementsWAC 388-78A-2040Corrected Jan 2, 2026

Failed to maintain a valid Medical Test Site Waiver (MTSW) license, which expired on 06/30/2025, while performing blood sugar testing for residents.

Background checksWAC 388-78A-2466Corrected Jan 2, 2026

Failed to ensure 1 of 2 staff had a valid Washington State name and date of birth background check completed every two years; check was 36 days late.

Training and home care aide certification requirementsWAC 388-78A-2474Corrected Jan 2, 2026

Failed to ensure 2 of 6 staff completed training requirements; Staff C lacked First Aid training, Staff E did not complete 12 hours of DSHS-approved continuing education.

Tuberculosis Testing RequiredWAC 388-78A-2480Corrected Jan 2, 2026

Failed to ensure 1 of 3 staff completed TB testing within three days of hire.

Oct 14, 2025Investigation

Complaint investigation 195970 found no failed practice regarding medication administration or fall notification procedures.

Ongoing assessmentsWAC 388-78A-2100Corrected Oct 14, 2025

The facility failed to complete an assessment specifically focused on a resident's identified problems and related issues following a change of condition regarding gait and mobility.

Mar 18, 2025Investigation

Letter dated 04/25/2025 indicates compliance determination 58602 and 53887 have been addressed and no deficiencies remain.

Medication servicesWAC 388-78A-2210Corrected Mar 18, 2025

Facility failed to process and receive medication orders as prescribed for one resident, resulting in the resident not receiving routine pain medication for 21 days.

May 17, 2024Inspection

A subsequent follow-up inspection on 07/10/2024 (Compliance Determination 43900) found that these deficiencies had been corrected.; Page 14 of 14 of a Statement of Deficiencies/Plan of Correction document.

Background checksWAC 388-78A-2466

Failed to ensure 1 staff member had a current Washington state name and date of birth background check.

Tuberculosis Testing RequiredWAC 388-78A-2480

Failed to ensure 3 staff members were screened for TB within three days of employment.

PetsWAC 388-78A-2620

Failed to ensure 3 of 10 pets had documentation of regular veterinarian examinations and vaccinations.

Nonavailability of medicationsWAC 388-78A-2240

Failed to obtain prescribed medications for 4 residents, resulting in missed doses.

Family assistance with medications and treatmentsWAC 388-78A-2290

Failed to ensure a written plan for family assistance with medications was in place for a resident.

Training and home care aide certification requirementsWAC 388-78A-2474

Failed to ensure staff completed facility orientation, safety training, and valid CPR/first aid training within required timeframes.

StaffWAC 388-78A-2450

Failed to maintain documentation of a national fingerprint background check on file for one staff member.

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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